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Senior Strategy Manager- Collaborative Health


Montreal, Quebec, CA Calgary, AB, CA Edmonton, AB, CA Ottawa, ON, CA Vancouver, British Columbia, CA Toronto, ON, CA

Req ID:  28424
Jobs by Category:  Health
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular



Be a part of a transformational journey with innovative talent and leading edge technologies?
Who we are 
We are THE Tech Company to Watch in the healthcare industry!  The Collaborative Health Team, part of the great TELUS Health family was founded by practicing physicians and tech futurists. 
Our team is charting a new course in healthcare by connecting patients and providers through its award-winning Collaborative Health Record (CHR), an end-to-end, secure, cloud-based digital platform that has transformed the antiquated electronic medical record (EMR) into an evolving vehicle for patient engagement and health practice automation. Our modern and user-friendly interface and devotion to improving patient-provider engagement is the answer for all health practitioners seeking to streamline and modernize their practices through smart, customizable, and automated patient management and engagement tools. Led by physician-technologists and design-obsessed engineers, our customers include the University of British Columbia, the Canadian Mental Health Association, and a rapidly growing portfolio of 2,000+ healthcare providers across Canada, the United States, New Zealand, and Australia.


Here's the impact you’ll make and what we’ll accomplish together

Our Electronic Medical Record (EMR) portfolio has multiple solutions (Collaborative Health Record, MedAccess, Medesync, PS Suite). The Collaborative Health Record (CHR) is our most innovative product and is broadening the horizon of electronic medical record software for healthcare delivery organizations. The CHR is a suite of highly integrated tools - including virtual care, outcomes measurement, scheduling, billing, labs, referrals, document management, patient engagement, and more. It enables healthcare providers and administrators to manage virtually everything about their practice. 

As the Senior Strategy Manager, you will report to the General Manager, Communications, Marketing & Sales. In this role, you will be responsible for the commercial strategies of our EMR Portfolio and managing EMR solutions at various lifecycle stages (Introduction, Growth, Maturity, Decline). You will be a key contributor to critical business planning of the EMR portfolio, while fostering cultural changes that support our TELUS Health vision.  You lead with a high degree of emotional intelligence, thought leadership and are admired for the ability to deliver with excellence. You have a natural ability to form strong working relationships and transform the complicated into simple. You will interact with multiple internal stakeholders (product, security, sales, marketing, legal) and will lead by influence to deliver the commercial success of the EMR portfolio. You are comfortable working with all levels of the organization – including senior executives, and are a highly motivated self-starter who’s nurtured by grass roots development.

Here’s how

  • You will leverage and bring forward your prior experience working with cross functional teams and executives to formalize and execute overall strategic development initiatives inclusive of performance measurement development
  • As a champion of results management, monitoring and track results and you will challenge the status quo, have the curiosity to ask why, and inspire others to share new ideas
  • You have exceptional business and analytical proficiency which you apply to strategic evaluation and you logically extend this to the establishment of outcome measurement methodologies. You have strong skill set to design processes, document and share 
  • You have excellent collaboration skills which you use to both partner with others and to obtain alignment on your assessments and recommendation
  • You proactively coach others to enable them to grow their business acumen and analytical rigor
  • Your proficiency with Google Suite, complemented by customized storytelling ability draws admiration


What you bring


  • 5+ year in healthcare industries in Canada (digital health, pharmaceutical, medical)
  • 5+ years in a strategy, planning, product management  or analytical role
  • 3+ years in SaaS business, ideally in healthcare
  • University degree in Business, Administration, or other quantitative discipline
  • Possesses a unique mix of advanced strategy, planning, program management, and exceptional leadership competencies
  • Is highly comfortable with change and ambiguity
  • Is an agile learner with the ability to operate at the intersections of: big ideas and small details, thinking and doing, boldness and humility, leading and following
  • Excels in managing complex projects within cross-functional teams 
  • Brings extraordinary verbal and written communication skills
  • Has a track record for successfully leading teams through change
  • Is passionate about business development




  • Masters in Business Administration (MBA) (considered an asset)
  • University degree in life science (considered an asset)
  • Workshop facilitation skills and experience
  • Project management skills and experience
  • Experience working on diverse projects
  • Bilingual, English and French, perceived as an asset

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.