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Systems Analyst II, Bilingual, Collaborative Health - TELUS Health


Montreal, Quebec, CA Rimouski, Quebec, CA Calgary, AB, CA Vancouver, British Columbia, CA Toronto, ON, CA Gatineau, Quebec, CA Moncton, New Brunswick, CA Halifax, Nova Scotia, CA Quebec, Quebec, CA

Req ID:  27053
Jobs by Category:  Health
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular



Join our team


For this position, the Health Collaboration Solutions team at TELUS Health is looking for an experienced candidate known for their thoroughness, eye for detail, and tenacity, with the ability to work both alone and with a team. The successful candidate will work in a pleasant environment where communication and cooperation among all team members are valued and encouraged.


The impact you’ll make and what we’ll accomplish together


As a Systems Analyst responsible for data conversions (imports and exports) for our EMR platforms, you will take part in various analysis and delivery activities relating to your assigned projects. You will be tasked with promoting optimization of the quality of the services delivered to our customers, and will take part in analyzing conversion strategies, prioritizing our various activities, and validating conversion mechanisms (imports and exports), as well as implementing test scenarios both internally and with customers. You will also take part in testing and documenting procedures for the use of new extract-transform-load (ETL) applications. Finally, you will execute all of the technical operations associated with a project until the final import of the data into the production environment.


Here’s how


  • Analyze and document strategies for converting and loading data
  • Import converted data for our customers in a timely manner
  • Handle all tests, validations and mapping activities related to the execution of clinical data conversions
  • Validate data directly with customers as needed
  • As a specialist, recommend new technical solutions to support continuous improvement of our processes while sharing best practices and working on required improvements
  • Work with all teams responsible for delivering clinical solutions to our customers





You’re the missing piece of the puzzle


  • Good knowledge of and experience with SQL
  • Familiarity with best practices and methodologies for the analysis, mapping, validation and execution of customer data conversion operations
  • Strong communication skills and customer focus
  • Strong analytical skills, always seeking solutions to identified issues
  • Ability to work independently, team spirit and eagerness to participate
  • Concern for a job well done and meeting deadlines
  • Flexibility and ability to adapt to change
  • Bilingual in English and French, especially excellent command of spoken and written French
  • University degree in computer science or equivalent diploma from a technical institute, or equivalent experience
  • At least 3 years experience in an analyst role for which your primary tasks and responsibilities were related to importing and exporting data
  • Previous experience in preparing and delivering multiple production launches


Great to have


  • Knowledge of IT systems used in clinical settings in this market
  • Knowledge of JIRA and Confluence systems #LI-Remote



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.