Product Care Specialist (Mobile Klinik) Royal City Centre


New Westminster, BC, CA, V3L 3C2

Req ID:  41946
Jobs by Category:  Retail
Job Function:  Retail
Status:  Full Time
Schedule:  Regular



What does it mean to join Mobile Klinik powered by TELUS?


  • Our goal is to provide Canadians with an excellent experience
  • We are passionate about people - our customers, our communities, and our team
  • We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small


What’s in it for you?


  • Discounts on the coolest & newest wireless technology here at TELUS
  • Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
  • Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support 
  • Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
  • We provide paid training to ensure your success
  • And so much more



  • Be part of a high performing team where your contributions are measured and recognized
  • Create solutions for our customers by using the power of technology to improve their lives
  • Work in a fast paced environment, where every day is different
  • Engage with prospective and current customers in store, by phone and messaging
  • Provide repair and replacement estimates for the customer

Working hours and locations


  • Opportunity to work with all of our brands
  • Work a flexible schedule, which includes evenings and weekends
  • Hours vary by location and time of year
  • Shift coverage at nearby locations


What you can expect after you apply


  • Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed


Base Hourly Pay: $17 - $21
Bonus Pay: Monthly activations bonus


Note that the actual Total Earnings Range includes the Base Rate plus any additional commissions earned from our uncapped compensation programs this year. Actual Base Rate may be above posted rate to align with provincial regulations.


You will be successful if you are...

a self-starter   ■   motivated   ■   engaging   ■   goal-oriented   ■   inspiring   ■   adaptable   ■   ready for a career   ■   positive    ■   supportive   ■   team player   ■   eager   ■   resilient

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.


We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech-savvy, interesting, and interested team members to join our retail team.

You're looking. We're hiring. Join the family.


We are honoured to be recognized


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.