Marketing Manager

Description

Join our team!

TELUS's mission is to unleash the power of its world-class networks to offer the best solutions to Canadians at home, at work, and on the go. We make the world better by leveraging technology to eliminate barriers, protect people online, and enable everyone to fully realize their potential.
Our culture is fundamentally centered on a passion for growth, a deep desire to seize all opportunities, and embrace change. Our values inspire excellence and the courage to innovate, encouraging teams and leaders to strive for their best every day. The growth mindset encourages each of us to delve into what matters most to our customers, create fundamental knowledge that informs customer-focused decisions, and innovate in ways that change the lives of thousands of people across Quebec and Canada.

At TELUS, we are always learning and relentlessly curious. In uncertainty, we take risks and swiftly learn from mistakes. We thrive on everyone's ideas because we are stronger together. We are inspired by what humans dare to achieve and are driven daily to enable others to achieve more through our technology and innovation. Together, we make a difference.

You can help us achieve our mission as a market analyst!

Team Mission: We are committed to providing exclusive and personalized benefits to our customers. By developing an innovative loyalty program, we aim to reward our audience's loyalty with exclusive content, special events, and unique promotions.

Key Responsibilities:

• Operations Support:
  • Winner Management: Track, contact, and coordinate with contest and promotion winners.
  • Platform Maintenance: Ensure the smooth operation of the loyalty platform through regular updates and troubleshooting of technical issues.
• Preparation of Promotional Activities:
  • Planning and Execution of Promotional Activities: Collaborate with digital and marketing teams to design, plan, and execute effective promotions.
  • Performance Tracking: Analyze promotion results to continuously enhance customer engagement and satisfaction.
• Inventory Management:
  • Inventory Tracking: Manage inventories of rewards and prizes available to customers
  • Supplier Coordination: Work closely with suppliers to ensure product availability and quality

Desired Profile: We are seeking an organized and proactive individual capable of managing daily operations, planning and executing promotional activities, and efficiently managing inventories. If you are motivated by the idea of contributing to an innovative loyalty program and enhancing customer satisfaction, join our team to enrich the experience of our diverse audience.

Skills and Qualifications Required:

• Organizational and Time Management Skills: Ability to effectively manage multiple tasks and priorities
• Teamwork: Ability to collaborate with various stakeholders and work harmoniously within different teams
• Technological Skills: Proficient in technological tools and digital platforms
• Data Analysis: Ability to analyze data and draw conclusions to improve processes
• Previous Experience: Experience in inventory management and/or operational support is an asset
• Communication: Excellent communication skills, both orally and in writing, in French and English
• Inter-departmental Collaboration: Ability to work as a team member and collaborate with diverse departments

Qualifications

• Degree in marketing, business, operations management, or a related field
• Previous experience in inventory management, operational support, or digital marketing
• Strong analytical skills and the ability to interpret data to guide strategic decisions
• Exceptional communication and presentation skills, in both French and English, with the ability to develop relationships with key internal and external stakeholders and senior leaders
• Ability to adapt to an ambiguous and constantly evolving environment
• Understanding of business processes, technology, telecommunications, and general business and financial acumen