HR Admin Coordinator - TELUS Employer Solutions


Saanichton, BC, CA, V8M 2A5

Req ID:  40267
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Administrative
Status:  Full Time
Schedule:  Regular



Our team and what we’ll accomplish together


TELUS Employer Solutions (TES) is a leading provider of HR Business Process Outsourcing (BPO) and innovative Talent Development solutions, with demonstrated experience delivering this suite of services to the public sector. We deliver the expertise and technology to enable our customers to focus on HR strategy and support their core business.


Our core business is the delivery of fully integrated Human Resources, Payroll & Payroll related services, Employee Contact Centre & Application Management Services.


What you'll do


As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures on behalf of a public sector Hospital client in Ontario with over 3500 employees. You will maintain accurate electronic position and employee files. As an Advisor, you will resolve customer inquiries from Tier 1 workflow in a timely and accurate manner. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required. As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation.




  • Timely, accurate execution of HR and payroll-related transactions on PeopleSoft HRMS and Recruitment Management System (Deltek). This includes but not limited to: banking changes, name changes, updates to deductions, employment letters etc
  • Assisting potential candidates and new hires through the reference checking process and ensuring all onboarding activities are completed
  • Provides timely and consistent information in response to inquiries from team members, potential candidates, employees, vendors etc
  • Completing various audits to ensure data integrity
  • Completing various reports to be shared with various stakeholders
  • Responsible for ordering office supplies
  • Coordination of couriers and mail for the office





What you bring


  • Proficiency with Microsoft Outlook, Word and Excel
  • Attention to detail
  • Strong written and verbal communication skills
  • Detail-oriented and ability to work to tight timelines
  • Excellent organizational skills and the ability to multi-task


Required Professional Designation/Certification:


  • Degree or diploma in Human Resources
  • Successful completion of CHRP certification preferred


Required Experience:


  • 1-3 years of experience in Human Resources roles



Salary Range:  $40,000-$60,000
Performance Bonus or Sales Incentive Plan:  10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2023 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.