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HR Admin Coordinator-TES - 18 month contract


Saanichton, British Columbia, CA Victoria, British Columbia, CA Vancouver, British Columbia, CA

Req ID:  23875
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  People Practices
Status:  Full Time
Schedule:  Temporary



Our team and what we’ll accomplish together

TELUS Employer Solutions (TES) is a leading provider of HR Business Process Outsourcing (BPO) and innovative Talent Development solutions, with demonstrated experience delivering this suite of services to the public sector. We deliver the expertise and technology to enable our customers to focus on HR strategy and support their core business.

Our core business is the delivery of fully integrated Human Resources, Payroll & Payroll related services, Employee Contact Centre & Application Management Services.


What you'll do


As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures. You will maintain accurate electronic position and employee files. As an Advisor, you will resolve customer inquiries from Tier 1 workflow in a timely and accurate manner. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required.As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation.



What you bring


  • 1-3 years’ experience in Human Resources, and at least 2 years' working within a corporate environment
  • Understanding of TES Customer HR policies, procedures & collective agreements
  • Understanding of HR processes & functions (payroll, hiring, etc.)
  • Proficiency with Microsoft (MS) Office: Word, Outlook, Excel, PowerPoint & PeopleSoft
  • Demonstrated superior customer service orientation, with an excellence in verbal and written communication
  • Superior interpersonal skills with the ability to diffuse conflict and emotional situations
  • Ability to maintain highest degree of confidentiality, and anticipate needs, thinking logically and creatively, exercising good judgment and acting independently
  • Strong ability to prioritize, adjusts to changing priorities, and successfully complete numerous short and long-term assignments simultaneously

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2021 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.