Apply now »

Payroll Specialist - TES

Location: 

Saanichton, BC, CA, V8M 2A5

Req ID:  40782
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Administrative
Status:  Full Time
Schedule:  Regular

Description

 

Join our team

 

Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work? Are you a naturally curious person that believes learning is a continuous journey? Do you prioritize your well-being and want your employer to do the same? The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let’s make the future friendly.

 

Our Employer Solutions team provides technology Human Resource solutions to Commercial & Public Sector organizations across Canada. Leveraging their expertise as HR practitioners, the team delivers cost-effective, customized support including payroll, performance management, business process outsourcing as well as Customer Relationship Management solutions.

 

What you’ll do

 

  • Monitors payroll processes to ensure data integrity
  • Provide support related to facilitation of escalated issues through problem recognition (i.e. gathering information, question and summarization), research and analysis to develop best resolution. Coordinates responses to escalations from internal resources and external clients
  • Maintains procedural and knowledge management documentation
  • Analyzes processes to be implemented to identify expected statistics / results
  • Identifies opportunities to optimize processes (time, cost, quality)
  • Work directly with internal and external stakeholders to ensure timely and accurate payroll processing

 

 

Qualifications

 

What you bring

 

  • Understanding of HR policies, procedures and collective agreements
  • Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint) and PeopleSoft HRMS
  • Demonstrated knowledge of HR Operations and HR Employee Life Cycle
  • Demonstrated skills in organization, time management, prioritization and coordination with the proven ability to work independently or in a team
  • Demonstrated excellence in verbal and written communication
  • Demonstrated analytical skills to assist in issue identification and resolution
  • Demonstrated customer service orientation. A helpful, friendly and diplomatic manner in person, through email, and on the telephone
  • Superior interpersonal skills with the ability to diffuse conflict and emotional situations

 

Education

  • Post-secondary diploma / certification in Human Resources or the equivalent experience demonstrated by progressive responsibilities is an asset.

 

Experience

  • 5 – 7 years of experience.
  • Minimum 4 years of experience in a corporate environment.

 

Great-to-have

 

  • PCP or CPM Certification

 

 
Salary Range:  $57,000-$85,000
Performance Bonus or Sales Incentive Plan:  10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

82%
2023 engagement score

140,000+
Team members worldwide

12
# of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Apply now »