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Design Specialist II - Customer Solutions, Wireless Core Platforms and Services

Location: 

Scarborough, ON, CA, M1H 3J3 Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA Vancouver, BC, CA

Req ID:  48605
Jobs by Category:  Technology Solutions
Job Function:  Network & Engineering
Status:  Full Time
Schedule:  Regular

 

Join our team and what we'll accomplish together

 

At TELUS, the Customer Solutions, Wireless Core Platforms Team is responsible for supporting key technologies and services such as IoT, Private Wireless Networks and Public Safety technologies. Our unique team encompasses the end-to-end technology lifecycle, from sales & business support through to development, deployment and operations. 

As a Design Specialist II within our team, you will help architect advanced technology platforms while ensuring system stability and reliability for our customers. Working closely with our product owner, you'll align network design and implementation strategies with product goals and sprint objectives. Your expertise and contributions will directly impact the evolution of our wireless infrastructure and shape exceptional customer experiences. You will help drive exceptional customer experiences through a unique blend of technical expertise, business acumen, and strong operational management skills. Success in this role demands more than technical expertise – it requires adaptability, collaborative spirit, analytical thinking, and an innovative mindset that challenges conventional approaches.

This position offers significant opportunities for growth and leadership in a dynamic, technology-driven environment where your contributions will help shape the future of wireless communications in Canada.

 

What you’ll do

 

  • Design and implement advanced telecommunication network architectures, focusing on private wireless networks, IoT, and 5G technologies 
  • Provide after-hours Tier 3 support for planned maintenance activities, emergency changes, and critical incident response.
  • Lead cross-functional collaborations during change implementation
  • Develop and manage relationships with various platform vendors
  • Identify and champion opportunities to enhance our systems and processes
  • Translate complex business requirements into innovative technical solutions
  • Prioritize and manage multiple complex projects in a dynamic environment
  • Create and maintain comprehensive change documentation and procedures
  • Develop and maintain emergency response procedures

What you bring

  • 5+ years of experience in LTE/5G network design and implementation
  • Comprehensive understanding of private wireless networks, IoT, 5G, and NFVI technologies
  • Experience with after-hours support and emergency response procedures
  • Excellent communication and stakeholder management skills
  • Proven ability to bridge technical expertise with business strategy
  • Experience in vendor relationship management
  • Experience with automation tools (Ansible, Jenkins, GitLab, Git, Chef, Puppet)
  • Proficiency with public cloud platforms (GCP, AWS)
  • Experience in driving innovation within technical environments
  • Strong analytical and problem-solving abilities with a focus on creative solutions
  • Flexibility to work outside normal business hours when required
  • Experience with scripting and/or software development
  • Experience with Linux, server management, virtualization and containerization (Kubernetes, OpenShift)
  • Bachelor degree in Electrical Engineering, Computer Engineering, Telecommunications or related field

Great-to-haves

 

  • Familiarity with Private Wireless Network architecture and industrial IoT use cases, including network slicing applications
  • Experience with emerging technologies, including Generative AI and its applications in telecommunications
  • Familiarity with public safety technologies and industry trends
  • Ability to work effectively within Agile dev/ops environments
  • Working knowledge of analytics platforms (Splunk, Netscout, BigQuery, Looker)

 

Location: Any major Canadian city
Salary Range:  $88,000-$132,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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