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Design Specialist II


Toronto, ON, CA Scarborough, ON, CA Vancouver, British Columbia, CA Burnaby, British Columbia, CA Regina, SK, CA Edmonton, AB, CA Ottawa, ON, CA Halifax, Nova Scotia, CA Calgary, AB, CA

Req ID:  26794
Jobs by Category:  Security & Automation
Job Function:  Operations
Status:  Full Time
Schedule:  Regular

Put innovation in action for Canadian businesses by evolving our industry-leading software-defined networking-based solutions.


Join our team and see what we'll accomplish together

We’re looking for network, cloud native and automation engineering experts to come harness the latest cloud computing capabilities to build the networks of the future. With most of the Canadian businesses currently going through digital transformation, you will help lead the transformation of our networks to meet these needs of the businesses and growing operational complexity.


Our Network as a Service (NaaS) solution – the first of its kind in Canada – provides businesses with a simpler way to manage and secure their networks so they can connect their team members and serve their customers better. Watch this video to see how TELUS NaaS can help companies quickly get a business network fully operational. 

As part of our DevOps team, you will own projects to transform service delivery for our customers in the software-defined WAN (SD-WAN) domain. You’ll build (engineer), deliver (fulfill) and manage (assure) next generation NaaS solutions well into the future. You are well-versed in all aspects of the service lifecycle from design and development to operational readiness. Through your deep understanding of and curiosity about network topologies, as well as your experience in network provisioning and assurance, you will help extend the reach of this cutting-edge technology in Canada and globally.


So if you’re someone who can foresee trends in software-defined networking and translate theoretical possibilities and capabilities into practical and automated implementations for our customers, this is a role for YOU!


What you’ll do


  • Collaborate with subject matter experts in an agile environment, through scrums and kanbans, to drive the right design and implementation of operational capabilities and tools required to manage the evolution of TELUS NaaS/SDN solutions
  • Design networks and write software/scripts to enable highly reliable, secure, automated and scalable network virtualization solution
  • Apply your knowledge of Continuous Delivery and Continuous Deployment (CD-CD) to ensure we deliver best-in-class services
  • Participate in the development of the annual IP lifecycle management and development plans
  • Develop harmonized (inter and intra) regional plans and budgets
  • Support the end-to-end systems engineering, requirements and user story development processes to deliver operational automation capabilities for TELUS’ NaaS services and infrastructure
  • Improve reliability through establishing best common practices, and developing and monitoring key performance metrics for our network and value-added services (virtual network function applications) such as WAN, LAN, load balancer and Security

What you bring


  • Recognized for your advanced knowledge in troubleshooting L2 and L3 routing and switching issues
  • Acknowledged for your working knowledge of networking protocols, Linux Server (Red Hat Enterprise/CentOS/Ubuntu), Windows Server, operational support systems/tools and scripts 
  • Respected for your working knowledge of KVM, OpenStack, VMware vSphere and Docker Container
  • With your experience in technical and functional areas such as Assurance Fulfillment, Delivery, Provisioning Service Assurance, Sustainment and Supply Operations
  • With your 2-3 years’ experience in a DevOps capacity
  • Regarded for your knowledge in Rest API, XML, JSON, Perl, Java or Python, Shell or TCL script
  • With a Bachelor’s or Master’s degree in Engineering, IT or a related discipline





  • SDN and SD-WAN certifications, especially the Virtuoso Certification Program (VCP)
  • Experience of data center automation, Public Cloud Technology such as AWS, GCP, Azure and Virtual Network Functions (VNF) management
  • Experience with Servers/ Switches/Routers hardware/ software maintenance/ external storage system 

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.