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Manager - Warehouse & Distribution


Scarborough, ON, CA Vancouver, British Columbia, CA Edmonton, AB, CA Quebec, Quebec, CA Montreal, Quebec, CA Toronto, ON, CA Calgary, AB, CA

Req ID:  23446
Jobs by Category:  Operations
Job Function:  Financial
Status:  Full Time
Schedule:  Regular

Our team and what we'll accomplish together

Looking for a natural leader that thrives in a high pace ambiguous environment. Love being in the center of the action? This is the best seat in the house where you drive an interact with all aspects of the business.

You will be responsible for leading the direction and prioritizing tactical plans for the Warehouse and Distribution plan for TELUS Nationally. You will lead a high performing team to develop and deliver the processes and execution of implementation of programs, manage 3PL (Third Party Logistics) and lead a team of highly skilled Subject Matter Experts (SMEs). This leader will collaborate and build strategic relationships with multiple stakeholder groups ensuring commitment & process alignment. 


What you’ll do


  • Provide leadership, support and direction to management team to achieve alignment in strategy, processes and culture.
  • Strategic partner relationship management, negotiations and contracts management internally and externally
  • Lead the development & implementation of new or revised warehousing policies, guidelines, processes & procedures to ensure organizational requirements, Audit & compliance.
  • Develop, recommend, implement continuous improvement opportunities to reduce cost and improve effectiveness of capital and operating expenditures.
  • Develop metrics to ensure business requirements are met and communicated internal & external partners. Focusing on financials, contracts management as well as feedback and L2R metrics for Distribution / warehouse operations
  • Collaborate with internal stakeholders to improve existing & determine future strategic & operational models.
  • Improve efficiencies of warehouse operations and inventory controls using industry best practices


What you bring


  • 7-10 years of experience in warehouse & distribution, logistics or contract development (3PL experience ideal) 
  • 5-10 years’ experience in leading/directing teams and participating on cross functional groups.
  • University Degree preferable 
  • Extensive experience in successfully leading diverse teams
  • Ability to work successfully in a fast paced, rapidly changing & high volume business.
  • Ability to influence & support internal business partners across varied business units 
  • Highly developed problem solving and organization skills with the ability to multitask and prioritize activities & meet deadlines.
  • Knowledge of inventory management control & warehouse systems and processes
  • Proven negotiation and risk management with the ability to prioritize tasks in a rapidly changing environment to meet business requirements





  • Proficiency with MS Office Suite, with in-depth knowledge of Excel
  • Working knowledge of SAP/BW

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.