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SIM Specialist


Scarborough, ON, CA Montreal, Quebec, CA Calgary, AB, CA Vancouver, British Columbia, CA Edmonton, AB, CA Ottawa, ON, CA

Req ID:  25568
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular


Join our team and what we’ll accomplish together 

The telecommunications world is expanding and diversifying as we shift into a world of data everywhere and our customers are changing too, expecting a reliable and future-friendly communications experience. Our team objective is to pave the path to adoption of new SIM/eSIM technologies and platforms, to lay the groundwork for eSIM enabled devices and instant cellular device activations.
We get to think, plan and prepare for the future! As experts in our fields, we’re a team who equally celebrates failure and success. We are passionate about learning, growing and developing as individuals and as a team. As a member of our SIM team, you have the best of all worlds because you get to work with and learn all about both our customers and the technology which enables our solutions.  
The SIM team is seeking a creative, entrepreneurial, energetic, and bright candidate to join our team. You are technology savvy and pride yourself on staying abreast of industry trends. You'll champion the continuous improvement of SIM technology and remote SIM provisioning experience for TELUS consumer and enterprise customers. You'll also have the opportunity to take your talent farther and be innovative by working with car manufacturers, agriculture or device makers. You will get to work with a variety of teams and customers to enable new SIM services and functions, so a high degree of flexibility is required to adapt to a wide variety of tasks and functions. 

What you’ll do 


  • Partner with the business team to understand current customer experience, identifies areas of opportunity and innovations
  • Work closely with technology and product teams to ensure business requirements and future technology needs are addressed
  • Work closely with SIM vendor to develop SIM/eSIM strategies and roadmap
  • Develop and maintain technical requirements and test plans to address customers and stakeholders needs
  • Work independently to drive new SIM/eSIM features and function through multiple stakeholders.
  • Collaborate with cross functional teams to drive SIM/eSIM product development
  • Manage technical account relationships with the SIM vendors
  • Lead definition and execution of new SIM/eSIM technology trials
  • Serve as subject matter expert on SIM/eSIM and related platforms


What you bring 


  • Bachelor's degree in Engineering or Computer Science degree or equivalent  
  • Technical knowledge of wireless networks and radio access technologies (4G, LTE and 5G)
  • Technical knowledge of eSIM provisioning / activation, profile management
  • Technical knowledge with MVNO operating model
  • Technical knowledge of M2M / IoT and wearables
  • Technical knowledge of industry test standards and certification processes
  • Skilled at making presentations and great facilitation skills
  • Ability to analyze data effectively to solve problems and support informed decision making



  • 5+ years technical / functional SIM and device management experience with wireless / mobile
  • 3+ years experience with technical eSIM architecture / eSIM operational planning
  • Telecommunications experience in mobile embedded systems, core network and products.
  • Technical knowledge of GlobalPlatform, GSMA SGP and TCA SIM and eSIM specifications
  • Technical knowledge of 3GPP (5G/LTE/UMTS/HSPA) and ETSI standards
  • Development and debug experience on mobile devices with SIM/eSIM support.
  • Knowledge of Secure Element architecture and SIM alliance Open API.
  • Previous experience working with SIM vendor and third party tools
  • Experience with Google Suite


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.