Senior Design Specialist


Scarborough, ON, CA, M1H 3J3 Vancouver, BC, CA, V6B 0M3 Toronto, ON, CA, M5J 2V5 Burnaby, BC, CA, V5G 4S4 Edmonton, AB, CA, T5J 0E5 Calgary, AB, CA, T2G 1S5

Req ID:  41536
Jobs by Category:  Technology Solutions
Job Function:  Engineering & Development
Status:  Full Time
Schedule:  Regular

Join our team and what we'll accomplish together


With the convergence of innovative home and mobile networking technologies, including fibre and 5G, smart home solutions, mobile devices, automation, cloud computing, and over-the-top capabilities, our network has to be more reliable and be provisioned faster to meet the demand. Every day, TELUS’ engineering and development teams are envisioning what the future holds and building the technologies to simplify our customers’ lives, provide services at the touch of a button, and create immersive entertainment experiences. 

As a Senior DevOps engineer of our Network automation team, you will be at the helm of supporting an automation platform using Agile development processes. This team is a part of our Networking Technology and Services team, which is responsible for the end-to-end technology development and operations of automation platform TINAA (TELUS Intelligent Network Automation and Analytics) . You will help define the architecture and implementation for our Network Automation Platform, integrating developed software components from leading vendors into a complex hybrid on prem and cloud pattern, in order to deliver the best network automation.

This is an exciting time to be a part of our mission to drive better outcomes through state-of-the- art software platforms. The possibilities are endless and we’re looking for a software enthusiast and self-starter who is filled with ideas as well as the delivery-focused mindset to execute them!

What you'll do


  • Support an automation platform based on microservices deployed on OCP and GKE clusters and using MongoDB, Postgress DB and Elastic Search
  • design the solutions with HA (high availability) and Geo-redundancy keeping Reliability of the platform in mind
  • Work cross-functionally to define SLIs, SLOs, SLAs and setup the proper monitoring and alerting to minimize downtime
  • Operational processes and procedures are part of your DNA
  • Work with cloud-native or on-prem technologies, combining the modern technologies, practices, and products into a cohesive platform to enable world-leading software development.
  • Provide an indication of the effort needed to implement the necessary solutions based on your proactive operational observations. 
  • Manage escalation processes

What you bring


  • 5+ experience as DevOps and software engineering experience
  • Experience working in environments ensuring the reliable operation of deployments from end-to-end (front-end to database as well as data ingestion pipelines)
  • Experience with monitoring tools and understand best practices for alerting
  • A strong understanding and previous experience with infrastructure on prem, cloud infrastructure such as GCP or other clouds etc
  • Understanding of SSH, VPN, TCP/IP, DNS, HTTP(S), network routing and subnets
  • Experience with Configuration Management and Infrastructure as Code - Terraform, Ansible
  • Grafana, Prometheus, Splunk, Dynatrace or similar tools used to monitor and troubleshoort
  • Good operational knowledge on Kubernetes, Postgress, Elastic Search and MongoDB
  • Expertise with Kafka, Spark, PubSub, Keycloak, Apigee and common technologies used in software development
  • Working knowledge of Ansible and CICD (examples: Jenkins, ArgoCD or Harness)
  • High degree of curiosity and ownership




  • IP/MPLS or Optical transport knowledge
  • Container platforms (GKE, EKS, OpenShift)
  • Automation (Ansible)
  • MondoDB, Postgress, Elastic search, MySQL
  • Load Balancers, Firewalls
  • Agile product management – SAFE, Scrum, Kanban, etc.
Salary Range:  $99,000-$149,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.