Billing Specialist


Sherbrooke, QC, CA, J1H 1W7

Req ID:  41285
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Finance
Status:  Full Time
Schedule:  Regular


Join our team


FOCUS, a TELUS company, is a leader in Canada’s fleet and fuel management industry. FOCUS is a dynamic team with a strong sense of belonging and an abundance of ideas. We’re looking for people who are passionate about technology, experts in their fields, and focused on providing exceptional customer service. 


FOCUS by TELUS is a fleet management software that enables cities and businesses to reduce their environmental footprint by better managing human and material resources therefore increasing operational efficiencies.


Our team and what we’ll accomplish together


 As a Billing Specialist, you will be at the heart of the company’s operations. You will be part of the essential service of billing our clients, communicating with our Sales representative and supporting our Accounts Receivable department.


What you’ll do


  • Prepare and validate all automatic payments as per contracts for all clients
  • Prepare and validate invoices as per the client contract and produce periodic reports
  • Answer clients request regarding their statement of account and submit invoices through the portal when needed
  • Participate in special projects link to the continuous improvement, new products and new clients
  • Analyze customer accounts and issue credit note when needed
  • Adherence to regulations, privacy and confidentiality guidelines
  • Manage deposits, collections, supplier invoices and payment management
  • Filing and other administrative tasks




What you bring


  • 5 years experience in a billing environment 
  • Ability to communicate with internal and external partners as well as the leadership team
  • Maintain a high level of performance under the pressure of time constraints and a fastpaced changing environment
  • Strong ability to work as a good team player and to support and coach teammates
  • Proactive in dealing with issues independently and adaptable to change
  • Thoroughness & rigor 




  • Collegial diploma or equivalent experience 
  • Fluent in English and French
  • Good knowledge of Office, Google Workspace
  • Working knowledge of Quickbooks/SOS Inventory



Salary Range:  $46,000-$68,000
Performance Bonus or Sales Incentive Plan:  10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2023 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.