Supply Planner

Join our team and what we'll accomplish together

Be a part of the amazing TELUS Supply Operations team

At our core, we are committed to delivering the best experiences for our customers. We continuously develop our supply chain and team to ensure we exceed expectations. By investing in our people, we empower them to grow alongside us.

TELUS Supply Operations purchases, manages and distributes all materials and services for our company from infrastructure to consumer mobile through over 1,000 points of presence, and direct to our customers. We are transforming how we deliver service to our customers, and to the communities in which we live and work.

Our broader team owns demand and supply planning, purchasing and inventory management for TELUS’ businesses including wireless mobile products and in-home TV, Internet and Security services. Importantly, supporting TELUS’ leadership in sustainability, your new team also owns reverse logistics and reuse of TELUS’ in-home products.

What you’ll do

• You will be part of the team directly supporting all supply chain activities for our Commercial, Small Medium Business and Custom Home security service offerings, and will facilitate the procurement of advanced & specialty security systems & parts spanning numerous external vendors and distributors. You will contribute to our team’s success through the following activities:
• Develop & automate business reporting & analysis with a focus on proactive monitoring of business orders.
• Communicate supply plans & part/order availability to stakeholders at different levels with insights derived from system and supplier data to support decision making.
• Establish and curate meaningful supplier relationships to ensure the timely delivery of products and services, and to continually improve service level expectations and performance.
• Manage the introduction of new products into the refurbishment and reuse process, collaborating with stakeholders in technology, marketing and procurement.
• Identify opportunities for improvement and lead projects to implement business and process improvements to, for example, reduce cost, improve supply reliability and service, and reduce team member effort.
• Provide analysis and insights to guide and support stakeholders to ensure that suppliers provide materials or services at competitive prices.

What you bring

• 5-8 years of relevant experience within either a demand or supply planner role (or equivalent).
• Experience in demand or supply planning, and execution tools (ERP - Enterprise Resource Planning, eg. SAP) to an intermediate/advanced level.
• Experience of purchasing and inventory management with a thorough understanding of principles and methods including industry standard compliance requirements.
• Proven ability to provide in-depth data analytics and insights to influence and support decision making within Supply Operations and TELUS business units.
• Proven ability to automate processes and/or reporting within internal tools such as Microsoft, Google suit and generally available AI tools
• Excellent communication and presentation skills with the ability to effectively communicate inventory and supply related concepts, plans and issues.
• A record of planning, executing and implementing process improvement initiatives.
• Ability to establish, curate and manage supplier relationships in a fair, collaborative manner while ensuring TELUS' requirements are met.
• Degree in a related field.

Great to haves

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