Share this Job

Senior Technology Architect


Thornhill, ON, CA Calgary, AB, CA Vancouver, British Columbia, CA Edmonton, AB, CA

Req ID:  2561
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular



Join our team

TELUS Health Solutions is an IT leader in Canada that focuses on the health sector. It develops and manages solutions that automate transactions and the secure exchange of information to increase the process efficiency and quality of service of its customers.
Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.
At TELUS Health Solutions, we are as driven to take on the next challenge as you are. Join the team at one of Canada's leading IT providers, and help us take our work-and your career-to exciting new places.
As a Senior Technology Architect within the TELUS Health Operations, you will be leading and facilitating the network architecture and design for the implementation team to implement technical solutions and processes related to TELUS Health operations. You will contribute to the Definition of operational excellence, standards and guidelines regarding the proper use and deployment of network infrastructure to support business applications, data and technology within TELUS Health. Creating and managing the various key network architecture assets to integrate correctly and efficiently for the designated portfolio and scope.

Here’s the impact you will have and what we’ll accomplish together

You will report directly to Director of IT Operations and partner with stakeholders in technology and business to define network architecture possibilities and futures. In conjunction with the business and development teams, you will make recommendations on process or network design enhancements. You will be a key member of the network architecture operations specification review process, ensuring network infrastructure meets business and operations requirements.  You will analyze, architect and design viable network solutions to high complexity business problems according to user specifications.
You will be a key player in identifying risks and/or issues within our network solution and design for all TELUS Health data centers and locations which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project. Your priority will be to ensure that network infrastructure and systems functionally appropriate, technically sound and well-integrated.

Here’s how

  • Manage the Network Architecture Roadmap for TELUS Health and create and maintain Network standards and policies
  • Work with stakeholders, development and delivery teams to implement CTO Strategies for Network Reliability and Security
  • Work with Cloud Architecture Team for design specifications for network integration to public clouds
  • Develop plans and strategies to improve network performance, reliability and operational cost-effectiveness
  • Provide consultation and comprehensive support to our internal and external business partners including Architecture, Engineering, Application Services, Distributed Computing (server, storage, web hosting), Information Security, Business Continuity and our business stakeholders
  • Architect and build national network backbone connecting data centers including public clouds
  • Process network requests both in day to day requests as well as for projects
  • Provide assistance, guidance, and cross-trained junior network architect
  • Participate in Defect Resolution - provide Tier4 support during high priority incidents – requests come directly from Director(s)





You’re the missing piece of the puzzle

  • Expert knowledge of network and computer systems hardware and software theory, practice, concepts and technology relevant to organizational vision
  • Expert knowledge and experience in the following key areas:
  • Data center and remote locations networking – LAN/WAN
  • Routing, switching, load balancing, DNS, and multi-functions firewalls 
  • Data center network integration
  • Experience designing, implementing, and supporting Enterprise Infrastructure Technologies and Platforms including public and private Cloud
  • Operations Architecture: High-availability, reliability, operability, failover, disaster recovery, capacity/performance management. 
  • Network Security, Network Hardware Configuration, Network Protocols, Networking Standards, Supervision, Conceptual Skills, Decision Making, Informing Others, Functional and Technical Skills, Dependability, Information Security Policies. 
  • Ability to articulate and resolve complex project related problems and execute innovative solutions, in a fast-paced environment changing environment with multiple
  • Strategic thinking, problem solving and analytical skills with a continuous improvement mindset
  • Experience with change management and/or deploying enterprise distributed systems in a production environment
  • Experience with Container, Orchestration and Micro-Services with your AWS, Azure, GCP or other Cloud infrastructure
  • 10+ years of relevant work experience in data center networking and infrastructure support, engineering, design and architecture 
  • At least 6 years of experience in enterprise data center networking architectures on large infrastructure and proven experience in leading the architecture of a large program from initiation to implementation 

Required Professional Designation/Certification:

  • BA in computer science, engineering, or information systems


  • Cisco routers and switches (legacy and next generation like ACI)
  • BGP, EBGP, EIGRP, OSPF, Spanning tree
  • F5 Load Balancers
  • Multi-functions firewalls: Checkpoint, Fortinet, Juniper
  • Visio, Microsoft offices, Google suites
  • Knowledge and/or of the Healthcare industry including operations, technology and the business environment 
  • Application and network technology integration, integration and architecture design experience 
  • Experience and understanding of networking services consisting of Virtual and Physical network functions
  • Working experience in using Ansible/Chef or Puppet
  • Cisco CCIE designation or in progress strongly preferred



A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.