Account Executive - Health Benefits Management team - TELUS Health


Toronto, ON, CA Montréal, QC, CA

Req ID:  36145
Jobs by Category:  Health
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular



Who WE Are: TELUS Health ~ Health Benefits Management (HBM) team


TELUS Health is on a mission to simplify accessing health for all Canadians through connecting all aspects of managing health to help Canadians live healthier live. Health Benefits Management (HBM) is at the core of TELUS Health. HBM as the leader is focused on delivering the industry leading instant claims adjudication technology and services to Canada’s largest health insurers servicing over 12 million Canadians on its platform. HBM is recognized as the industry leader in technology, innovation and regulatory compliance in claims management.


Who YOU Are:


You have a deep passion for customers, people and sales success. This success is all possible because you optimize strong sales and account planning methodology. You can rally to a common purpose and inspire confidence and trust in the customer’s and our vision. In your world, the org chart is upside down, you being at the bottom of the pyramid bringing support, strength and wisdom framed in an account plan. You are a great simplifier and know well that today’s top sale leaders leverage data and insights to deliver on results.


Position Overview:


In our highly dynamic, fast-paced B2B environment, with your proven track record of solving customer business problems with innovative solutions in the private health benefits management sector, you will
develop and execute a plan on designated Business Development opportunities. Your success with our customers contributes to our growth strategies and ensures we lead the market with thought leadership and a premier sales force.



  • Develop and execute strategies and plans for Business Development
  • Identifying and developing strategic relationships with key customers
  • Develop strategies and sales plans for existing clients and partners
  • Work with the product group to obtain competitive positioning for our solutions
  • Assist in developing programs and initiatives designed to increase revenue from existing
  • accounts
  • Develop a positive profile for TELUS through networking, attending and participating in trade shows and conferences, public speaking, and other sources
  • Prepare and present comprehensive and compelling business presentations to various internal and external constituencies including senior client executives
  • Work across the matrix to manage company relationship with various clients and partners
  • Complete Account Plans for designated accounts
  • Maintain high levels of customer satisfaction by leading the team to drive real and long standing business value and to make TELUS 100% referenceable
  • Maintain and develop key alliances with strategic internal partners to deliver winning RFP responses
  • Act as a strong ambassador for the TELUS organization and uphold the values and behaviors of a leader in the business and throughout the extended community





Required Knowledge:


Sales Execution:

  • Ability to identify and qualify opportunities before engaging specialized subject matter experts internally
  • High comfort level in group and one-on-one presentation environments
  • Self-starter who can manage a wide variety of projects
  • Ongoing participation in the due diligence process for targeted companies
  • Lead RFP process including: Opportunity Assessment and Qualification, Conduct Scoping/Validation, Develop RFP Response
  • Understanding the concepts of data analytics and how they can be applied in a sales/marketing or research department
  • Works very well in a team environment
  • Track record of consistent overachievement in the Health Benefits Management space
  • Able to translate methodology into results, delivering on standards of Velocity, Quality and Balance
  • Ability to create the environment for success and promote superior performance against stretched targets
  • Strong use of sales automation tools and selling methodology to support a differentiated sales experience for customers
  • Collaborative and effective communicator across teams

Professional Designation/Certification:


  • University degree or equivalent experience at a senior level
  • Professional Sales certification(s) is a strong asset




  • 10 years’ + successful sales experience at executive level
  • 5 years’ successful sales experience in Health Benefits industry
  • Record of achievement in successfully meeting business development objectives
  • Demonstrated success in executing an account plan with minimal direction
  • Excellent presentation and writing skills
  • Ability to travel in support of account plans


By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.



Midpoint Base Salary: 
Performance Bonus or Sales Incentive Plan: 

Actual total compensation can be above or below the listed pay, based on knowledge, skills, location, performance and experience. Depending on the position, the pay type is either hourly or salaried. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.