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Business Analyst II, Campaign Operations


Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Vancouver, British Columbia, CA

Req ID:  29694
Jobs by Category:  Sales and Marketing
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular



Join our team:


The TELUS Business Solutions (TBS) organization is dynamic, fast-paced, and entrepreneurial. Together, the team is responsible for driving profitable growth within a key growth segment for TELUS. Our team of technical professionals play an integral part of supporting campaign data execution for the TELUS Business Marketing team. Together, we work collaboratively with Marketing to ensure campaign delivery and accuracy.


You will join a skilled and engaged team that continues to shape the evolution of the portfolio, and find creative ways to reach business clients to ultimately grow and expand our wireless and wireline share.


Here’s what we will accomplish together:


We are looking for a driven, high-energy, technical and results-oriented individual to join the team for the role of Business Analyst II, within the Campaign Operations function.


In this role, you will be spearheading a number of different campaigns across our Acquisition and Base portfolios, in doing so, you will be working with various cross-functional team members to ensure campaign data is optimized, accurate and delivered within the business requirements. You will also help with facilitating data investigations and universe sizing exercises for our strategic marketing campaigns.


Candidates for the role should be curious to understand the “why” and “how” behind the data, and are passionate about using the data to craft a better customer & sales experience.


Here’s how


  • Examine and interpret data to draw conclusions that drive marketing campaign execution
  • Assemble multiple data sources across various databases to build campaign-ready data
  • Work collaboratively with a dynamic and cross-functional marketing team to drive results
  • Extract, Scrub, and modify raw data within SAS, from various data sources
  • Present data findings and recommendations in forums
  • Develop new analytical solutions to provide timely insights to the business
  • Build automated solutions to create standardized datasets to increase efficiency for campaign execution
  • Implement business intelligence rules, optimize data processes and perform data quality audits
  • Collaborate with business stakeholders, help foster the relationships and lead data enablement programs
  • Effectively communicate with leadership and stakeholders providing them with regular updates on programs and new solutions





What you bring


  • You can write code and automate processes using Statistical Analysis System (SAS)
  • You have experience spearheading large-scale projects, defining business outcomes, managing stakeholder expectations, and partnering with multiple team members
  • You can manage ambiguity and change with a learning and growth mindset
  • You love digging into quantitative and qualitative data
  • You have advanced working SAS knowledge and experience working with relational databases
  • You have minimum 1-2 years of experience in a similar role and/or related education with demonstrated performance
  • Proficiency with SAS, Oracle, and other SQL-based tools
  • Confidence to adapt to and manage changing, and occasionally conflicting, priorities
  • Excellent time management, project management and organizational skills
  • Post-secondary degree in Information Management, Business, Statistics, Economics, Mathematics or other quantitative discipline #LI-REMOTE



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.