Communications Manager

Location: 

Toronto, ON, CA, M5J 2V5 Vancouver, BC, CA Toronto, ON, CA Edmonton, AB, CA Calgary, AB, CA Montréal, QC, CA

Req ID:  50727
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Communications
Status:  Full Time
Schedule:  Regular

Description

 

Our team and what we’ll accomplish together

 

We’re looking for a dynamic communications professional to join our B2B communications team and support a wide range of internal and external communications, executive visibility, and events. This role is perfect for someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and is eager to bring creativity and structure to both day-to-day tasks and special projects.

 

What you’ll do

 

Internal communications

 

  • Draft and edit internal communications, including team updates, leadership notes, and talk notes.
  • Publish internal bulletins using Adobe Campaign 
  • Help draft and manage content on Workvivo
  • Develop and execute creative strategies to drive engagement across internal channels, maintaining content calendars and analyzing performance to recommend improvements.

 

External communications

 

  • Assist with event briefs, backgrounders, and materials for executive public speaking engagements
  • Support executive thought leadership, including content development for LinkedIn and other external channels, ensuring alignment with brand and business priorities
  • Monitor social media activity, track performance, and provide insights to refine strategy

 

Internal events

 

  • Coordinate logistics for key internal events (e.g. town halls)
  • Serve as a core team member for large-scale internal events, managing registration processes, liaising with stakeholders, and maintaining timelines and project trackers
  • Capture meeting notes, track deliverables, and ensure deadlines are met

 

Team coordination & innovation

 

  • Maintain team communications calendars and ensure visibility of priorities across the team
  • Act as a point of contact for internal processes, tools, and distribution lists
  • Research and recommend new tools, including AI solutions, to improve team efficiency and communications impact

 

Special Projects

 

  • Provide support on ad-hoc initiatives, offering structure, follow-through, and attention to detail.

Qualifications

 

What you bring

 

  • At least 5-7 years of progressive experience in an agency, corporate or government communications environment, supporting, developing and executing internal and/or external communications plans and programs
  • Undergraduate degree, and/or a Diploma in Communications from a Community College. Additional post-secondary education in a related discipline, an Accredited in Public Relations or an Accredited Business Communicator designation are considered assets
  • Strong written and verbal communication skills
  • Excellent organizational and project management abilities, with experience balancing multiple priorities
  • Proactive, detail-oriented, and adaptable to fast-moving environments
  • Experience with event coordination and communications platforms
  • Comfortable using digital tools, with curiosity for AI and emerging technologies

 

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

 

#LI-Remote 

Salary Range:  $72,000-$108,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

84%
2024 engagement score

150,000+
Team members worldwide

14
# of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.