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Copywriter & Content Manager (Hybrid)

Location: 

Toronto, ON, CA, M5J 2V5

Req ID:  54100
Jobs by Category:  Sales and Marketing
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular

Description


Are you a master of the "short and sweet" who also knows their way around a CMS? Koodo is looking for a Copywriter & Content Manager to join our team. This is a unique hybrid role designed for a creative storyteller who isn't afraid to get under the hood. You’ll be responsible for crafting the fun, customer-first voice that Koodo is known for across our digital ecosystem—from high-traffic homepages to promotional banners—and then physically bringing that content to life by managing the upload and deployment process.


The Role


In this dual-focus position, you will bridge the gap between creative ideation and technical execution. You aren’t just handing off a Word doc; you are the architect of the final digital experience.

  • Creative Execution: Write punchy, persuasive copy for splash pages, homepage tiles, and promotional banners that drive conversion and brand love.
  • Balance Marketing Copy vs. Self-serve: Write and develop support content for our customers that is technical but ultimately easy to digest.
  • Content Management: Take ownership of the end-to-end publishing workflow. You will upload copy and imagery directly into our systems, ensuring everything looks pixel-perfect.
  • Evaluate current processes with aims to optimize: You’ll understand how the right processes can improve our output - and strive to implement any recommendations
  • Sales Integration with an E2E vision: Develop content for both general sales initiatives and End-to-End user flows, ensuring Koodo’s value propositions are clear, competitive, and on-brand.
  • Quality Assurance: Audit live content for accuracy, broken links, or formatting issues, maintaining a high standard of digital excellence.


What We’re Looking For

  • A "Koodo" Voice: You understand how to be friendly, transparent, and a little bit quirky without losing the "sales" edge.
  • The Hybrid Mindset: You enjoy the creative flow of writing but get equal satisfaction from a perfectly organized backend folder and a successful site deployment.
  • Detail Obsession: You spot a double space or a mismatched image aspect ratio from a mile away.
  • Agility: You can pivot quickly between high-level brand storytelling and the technical requirements of a CMS.

Qualifications

Qualifications

  • 2–4 years of experience in digital copywriting, content management, or a similar hybrid role.
  • Portfolio: A strong showcase of digital-first copy (banners, landing pages, or UI text).
  • Industry Asset: Previous experience in Telecommunications (Telco) is a major plus—you understand the pace and the "plan-based" nature of the business.


Software & Technical Knowledge

  • Google Suite: Expert proficiency in Docs, Sheets, and Slides for collaboration and tracking.
  • CMS Expertise: Proven experience working within a Content Management System to upload and format digital assets.
  • Contentful: Experience with Contentful is considered a significant asset.
  • Asset Handling: Basic understanding of image dimensions and web-formatting requirements for digital uploads.


Why Koodo?
We’re the "Choose Happy" brand for a reason. We offer a collaborative environment where your voice is heard, and your technical skills are valued just as much as your creative ones.
Salary Range:  $57,000-$105,000
Performance Bonus or Sales Incentive Plan:  10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

13
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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