Data Risk Manager


Toronto, ON, CA

Req ID:  34040
Jobs by Category:  Technology Solutions
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Join our team and what we’ll accomplish together


The TELUS Data & Trust Office provides world-class, innovative data solutions to TELUS. We partner with teams across the organization to advance our corporate priorities, support innovation and ultimately deliver on our promise to safeguard our customers’ data and to earn and maintain their trust.


TELUS recognizes the great potential of data to meet business needs in our world today, consistent with our position on social capitalism. Data governance supports TELUS’ commitment to respectfully treat data in a manner that fosters innovation and at the same time mitigates the array of privacy, security and ethical risks. We earn our stakeholders’ trust by maintaining robust data management practices and using the data governance principles of accountability, ethical use and transparency to deliver value from data, in accordance with the TELUS Trust Model.


As the Data Risk Manager, you will significantly influence the ongoing development and roll-out of TELUS’ Data Governance and Data Risk programs. You will work in a cross-functional group to champion a unified data governance platform across the organization. Your contributions will play a crucial role in our commitment to ethically leverage data while navigating challenges at the intersection of privacy, ethics, technology, and data.


What you’ll do


  • Steer the successful execution of a data risk roadmap, overseeing its conceptualization, implementation, monitoring, and continuous enhancement
  • Foster the advancement of data governance at TELUS by curating tailored training modules for critical audiences and providing supportive resources for stakeholders. 
  • Ensure a successful deployment of the data governance and data risk management framework by effectively navigating conflicting priorities, efficiently utilizing resources, addressing interdependencies, managing risks, planning for contingencies, and handling scope adjustments
  • Design optimal practices for data risk management including establishing a risk library, common taxonomy, and monitoring activities that align with our business strategy, policies and framework 
  • Join forces with stakeholders to guarantee that the technical design, structural blueprint, and development of data risk tools and technologies gain widespread acceptance
  • Encourage stakeholder involvement in TELUS data-oriented programs
  • Aid in program metrics, including the tracking of success indicators and establishing effective communication channels with key stakeholders


What you bring:


  • Minimum of 4+ years of experience in data risk program delivery and development
  • Experience working with/establishing risk programs at a large corporation
  • Proven experience in leading or supporting technological program development
  • Exceptional communication skills to align with teams across various business areas and influence senior-level audiences
  • Ability to translate complex business problems into clear, concise business cases and structured projects/programs
  • Proficient in identifying and proactively considering opportunities to resolve problems and address gaps
  • Expertise in data governance technology, business process modeling, and the implementation of data governance tools (OneTrust and Collibra preferred)
  • High adaptability and comfort working in a fast-paced environment
  • Proficient in Google Workspace (G-Suite), Microsoft Office, and other TELUS collaboration tools
  • University degree required
  • Experience in public-facing roles with a customer service element
  • Demonstrable knowledge of privacy or data governance concepts




  • Creative mindset
  • Experience working in a large, matrixed organization
  • Certifications such as DCAM, DAMA, CIPP/C, Privacy by Design Certification


Locations: Toronto, Vancouver



#LI- Hybrid



Midpoint Base Salary: 
Performance Bonus or Sales Incentive Plan: 

Actual total compensation can be above or below the listed pay, based on knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.