Data and Innovation Senior Manager - Consent by Design

Location: 

Toronto, ON, CA Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA Vancouver, BC, CA

Req ID:  40348
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular


Join our team and what we’ll accomplish together 


The TELUS Data & Trust Office provides world-class, innovative data solutions to TELUS. We partner with teams across the organization to advance our corporate priorities, support innovation and ultimately deliver on our promise to respect our customers’ privacy, to responsibly manage their data and to earn and maintain their trust.

 

Our team takes pride in earning a reputation for being innovative thought-leaders, strategic business partners and subject-matter experts in privacy and data governance.

 

We see compliance with the law as our starting point and we passionately pursue opportunities to demonstrate respect for our customers and their data through transparent, robust, and ethical data practices.

 

As a Senior Manager, supported by the Director, Data & Innovation, you will materially influence the ongoing development of TELUS’ business innovation focused on supporting the growth of the business along with the development, deployment, and use of new digital technologies.

 

You will oversee product discovery, implementation and development of our consent-related data programs across TELUS to ensure that our data practices meet our rigorous privacy, security and ethical standards, and in a manner that demonstrates TELUS commitment to putting customers and their privacy first.

 

You will be an integral part of our team and will bridge your creative ideas with business objectives to enhance and sustain our first-class data program. In doing so, you will be instrumental in advancing our reputation for being trustworthy, using a responsible human-centric approach to ensure that we use data to deliver remarkable business and social outcomes, always in a manner that demonstrates TELUS’ commitment to putting our customers and communities first. 


What you’ll do

 

  • Engage and lead cross-functional teams to design, develop, and implement solutions to enable business ambitions and enhance privacy
  • Execute strategic data initiatives by becoming a trusted partner to business units in deploying technology responsibly and ethically 
  • Develop the design and documentation of processes that standardize consent best practices and support an agile development methodology
  • Agility to meet the changing needs of the organization, and a fast-paced ambitious team, where priorities shift but the focus on the mission is steadfast
  • Evaluate and report on the performance of the program using established success metrics

 

What you bring

 

  • Recognized for your ability to enable business areas to navigate complex business problems by providing innovative solutions while protecting the privacy of our customers and team members to drive remarkable outcomes for privacy, the business and the organization
  • Passionate about privacy, data ethics and the imperative to use data to solve big and small problems
  • Keen to explore new and creative solutions to change the trajectory of persistent challenges and motivated to bring those solutions to life
  • Appreciated for your excellent interpersonal and problem solving skills, and your ability to distill complex and/or ambiguous problems into clear, actionable requirements
  • Demonstrated track record of defining and delivering measurable outcomes for customers and the business in a highly complex stakeholder environment
  • Known for your ability to influence and negotiate effectively, to be a persuasive advocate, and known for your conflict resolution skills with a focus on win-win solutions
  • Sought out for excellent communication skills, verbal & written, with the ability to present information at all levels of the organization and leadership forums
  • Post-secondary education
  • 5-7 years of experience in applying privacy law and principles
  • International Association of Privacy Professionals (IAPP) certification or willingness and ability to become certified within 6 months

 

Great-to-haves:

 

  • Program execution background/experience
  • Legal background/experience
  • Experience is proactively embedding privacy considerations into product design
  • Experience working in a large, matrixed organization
     

 

Salary Range:  $94,000-$140,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.