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Director, Business Enablement

Location: 

Toronto, ON, CA

Req ID:  50621
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular

Description

 

Join our team and what we'll accomplish together

 

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a globally leading technology-driven healthcare provider, our organization’s mission is to revolutionize healthcare delivery across physical, mental, and financial wellbeing services. 

 

TELUS Health’s global footprint covers 200+ countries and territories, supported by our 9,300+ team members located in 28+ countries. The scope is broad and our impact is meaningful with our innovative solutions covering over 157 million lives.

 

This role is an influential and important role that works directly with the TELUS Health leadership team and collaborates closely across the entire TELUS organization including TELUS Business Solutions, TELUS Agriculture & Consumer Goods, TELUS Digital. Reporting directly to the President of TELUS Health. You will be creating strategic insights and recommendations that empower the team to make informed decisions and elevate TH revenue, profitability while ensuring our laser focus on customer experience and team member engagement. This includes driving, measuring and monitoring performance on key strategic initiatives for the TH organization.

 

What you’ll do

  • Lead the development and implementation of key strategic initiatives across TELUS Health, ensuring performance measurement and monitoring through established planning processes and key metrics reporting
  • Implement and drive the TELUS Health annual Operating Model calendar including KPI Bowlers, Monthly Operating Reviews, Product Road Map reviews, Quality Reviews, and others
  • Drive strategic insights and recommendations to elevate TELUS Health's revenue and profitability, maintaining a strong focus on customer experience and team member engagement
  • Oversee strategic planning activities, including Strat Check sessions, and provide executive-level reporting, analysis, and compelling materials to inform key decisions and showcase the business's value proposition
  • Foster cross-functional collaboration across all teams in TELUS Health including Sales, Marketing, Product, and Delivery and Operations to ensure strategic alignment, optimal resource support, and drive continuous improvement of business processes and practices across TELUS Health
  • Lead select programs and business initiatives focusing on achieving revenue and profitability growth
  • Build relationships across the organization in a Chief of Staff function, ensuring the team is tracking against strategic priorities with a continuous customer-first mindset

Qualifications

 

What you bring

  • Deep experience and knowledge of TELUS and experience addressing enterprise-level, external-facing strategic issues
  • Prior experience in a strategy consulting firm or internal corporate strategy group
  • Strong people leadership skills and experience leading teams
  • Exceptional communicator, influencer, and negotiator, able to build and maintain strong partnerships with internal and external stakeholders, including at the VP and above level
  • Ability to communicate complex or technical concepts and ideas in a clear, easy-to-understand manner to a variety of audiences including senior leaders
  • Strong conceptual, analytical, and problem-solving skills with the ability to strategize and interpret business objectives and negotiate favorable results
  • Strong business and financial acumen with strong analytical, critical thinking, and problem-solving skills
  • Proven expertise in Project Management, Business Planning, Strategic Planning, and Change Management
  • Demonstrated leadership in delivering on revenue and sales strategies
  • Ability to adapt to changing priorities, comfortable working with ambiguity, and demonstrated ability to think creatively and strategically
  • Has a University Degree and ideally, an MBA designation
  • The successful candidate will have worked with the ELT, SVPs / VPs across TELUS in the same or similar capacity

 

Nice to Have

  • Experience with Strategy Program Management
  • Experience with Mergers and Acquisitions and Post Acquisition Integration
  • Experience working within various internal teams at TELUS including TELUS Digital, TELUS Agriculture & Consumer Goods, TELUS Consumer Solutions and TELUS Business Solutions
  • Experience with LEAN, Six Sigma or other process improvement methodologies

 

 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Salary Range:  $122,000 - $182,000
Performance Bonus or Sales Incentive Plan:  30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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