Director P&C Business Partner, TELUS Health Solutions


Toronto, ON, CA Edmonton, AB, CA Vancouver, BC, CA Montréal, QC, CA Calgary, AB, CA Burnaby, BC, CA

Req ID:  40761
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  People & Culture
Status:  Full Time
Schedule:  Regular


Join our team and what we'll accomplish together

At TELUS, we’re looking for bright people who like solving big problems. As part of the People & Culture (P&C) team, you tackle all kinds of challenges. We are not your standard HR team. We embrace discomfort and have fun doing it. We’re just as passionate about our team as we are about our customers and share an unyielding dedication to ensuring success for all.

Here’s what we believe


  • We are ONE team, collaborating across all teams within P&C
  • Everything we do is tied to the business, not dictated by rules or policies
  • We challenge the status quo, and when others think we’re done, we make it even better
  • We live up to our commitments, to ourselves, family, friends, peers, leaders and our customers
  • Our success is all about how we do things, how we think, solve problems, deliver, communicate, and more

Here’s the impact you’ll make and what we’ll accomplish together

As the Director of P&C Business Partner, you wear several hats: trusted advisor, consultant, coach, and a people leader to a small team of Human Resources (HR) professionals. You sit alongside and collaborate with the business units to develop and implement strategies that support people and organizational needs in addition to facilitating the deployment of the People Plan. Every day you engage in business conversations, influence people leaders and equip them to lead their teams with courage to foster a highly engaged and inspiring workplace. You partner with leaders in our TELUS Health Solutions team to navigate through change, grow and develop their teams, and foster the culture that is tuned to create positive team member experiences and deliver incredible business outcomes.

You are a resilient, pragmatic, collaborative and humble leader with a great sense of humor. Your counsel is equal parts logic, analysis and strategy. You have a natural curiosity and appreciate that failure and vulnerability are healthy ways to learn and grow. Your passion to make a difference and how you do things will contribute to the success of our internal clients in creating better outcomes for our customers.

Here's how


  • Link the business strategy with the talent strategy, helping business leaders drive the people's agenda for their areas, and partnering with them to proactively identify and prioritize the most critical talent issues and opportunities for action
  • Provide leadership to a high performance team of P&C Business Partners dedicated to supporting client groups within specific business units
  • Provide consultative expertise to improve organizational capability including strategic workforce planning, and championing a learning culture to support the future of work
  • Design and implement organizational design, leadership development, process improvement and team effectiveness initiatives
  • Serve as a trusted advisor to executive leaders by presenting multiple perspectives and challenging the status quo
  • Provide exceptional and collaborative leadership serving as a personalized coach who clarifies priorities, promotes efficiencies and most importantly, builds an environment in which the team can thrive, learn and bring their best to work every day
  • Proactively partner with clients to identify strategic issues or organizational design challenges, and use insight and analysis to develop creative solutions
  • Partner and liaise with Centres of Excellence (CoE) to provide timely feedback and insight to contribute to the evolution of business unit programs and solutions
  • Lead change by partnering with business leaders and other internal groups including Communications, Finance, and Corporate Development to proactively manage change impacting team members



What you bring

  • Known to provide innovative solutions to complex business problems or challenging issues and follow-through by facilitating or leading solution implementation
  • Regarded as an exceptional communicator, you are clear and concise, an influencer and negotiator, able to build and maintain strong partnerships with stakeholders including executive leaders
  • Respected as a strategic, big picture thinker who can conceive the art of the possible with supporting data, facts and analysis
  • Acknowledged as an inspiring leader who is passionate about coaching and developing team members to achieve their career goals and fostering a high performance, highly engaged team
  • Commended for your proactive mindset, strong customer service focus, business acumen and exceptional decision-making skills
  • Sought out as a collaborative partner with a track record on delivering results and meeting commitments as promised
  • Recognized for your agility and adaptability to dynamic, continuously changing and fast-paced environments, and ambiguity, and ability to deliver impactful results
  • Recognized for your expertise leading large scale initiatives end-to-end including change management and HR mergers and acquisitions (M&A)


Values for success

  • 10 or more years of HR experience in a senior Business Partner role and minimum of 3 years of experience leading a team
  • Work experience within a large, complex organizations and across different industries as a professional services consultant or in a senior leadership role
  • Experience working with senior executives including C-level
  • Bachelor degree in Business Administration with a focus on Human Resources Management or related discipline


  • Bilingualism in English and French, written and spoken


Salary Range:  124,000 - $186,000
Performance Bonus or Sales Incentive Plan:  30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2023 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.