Director of Platform Engineering (Consumer Health)

Description

Our team and what we’ll accomplish together:  

We are Canada’s most innovative digital health company and touch the lives of more Canadians than anyone else, and we aspire to transform healthcare within Canada and beyond.  As  Director of Consumer Global Health Platform Engineering, you will play a key role in improving healthcare delivery and innovation across the country by leading our diverse engineering organization and driving the success of this mission-critical initiative.

We’re dedicated to providing innovative solutions that connect people and businesses, and  leveraging technology to enhance the lives of our customers and drive digital transformation. 

What you’ll do: 

Reporting to the Vice-President of Consumer Software & Platform Engineering, you’ll lead and oversee the global engineering organization responsible for the development, implementation, and maintenance of TELUS Consumer Health Engineering Platforms. You and your team will work to define and execute the technical vision and strategy for the platform, aligning it with TELUS' business objectives and customer needs.
 

Here’s how: 

• Develop and nurture senior talent within the engineering team, providing guidance, mentorship, and growth opportunities
• Stay updated on emerging technologies, industry trends, and best practices in cloud-based platforms and PaaS offerings, applying relevant knowledge to enhance TELUS' platform.
• Provide regular updates and reports on the progress, performance, and impact of the platform to senior leadership and stakeholders
• Ensure a strong operational focus, overseeing the operational aspects of the platform to ensure its reliability, scalability, and availability
• Implement robust monitoring, alerting, and incident response processes to proactively identify and address any issues or disruptions
• Work closely with the operations team to establish and maintain service level agreements (SLAs) and ensure compliance with industry standards and regulations

Qualifications

What you bring: 

• Noted for your ability to foster a culture of collaboration, innovation, and continuous learning
• Recognized for your ability to bring people together, work across teams of both internal and external stakeholders and ensure alignment and successful delivery of a solution/platform
• An exceptional communicator with an ability to influence decisions, drive adoption and support for the platform across the broader organization, ensuring its integration and optimal performance
• A proven background in leading global engineering organizations, preferably in the development of cloud-based platforms or PaaS
• A compelling story teller with an ability to effectively convey technical concepts to non-technical stakeholders and gain buy in towards a larger vision
• Known for your strong technical background in cloud computing, distributed systems, and software engineering, with a focus on AWS services
• Experience developing diverse and high performing teams, promoting inclusivity and diversity and engaging with people at all levels
• Willingness to travel as needed to engage with global partners and stakeholders
   

Great to have: 

• Knowledge of health technology standards
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field