Director of Software Engineering - Global Platform Engineering

Description

Our team and what we’ll accomplish together:
 
We are embarking on an exciting journey to develop a new, cloud-based Platform as a Service (PaaS) that will be utilized by TELUS and our global partners. As the Director of Global Platform Engineering, you will play a pivotal role in leading our diverse engineering organization and driving the success of this mission-critical initiative.  This is an exciting time to join as we’re still in the early stages of designing and developing this cloud-native platform. 

We’re dedicated to providing innovative solutions that connect people and businesses, and  leveraging technology to enhance the lives of our customers and drive digital transformation. 
 

What you’ll do: 
 

 
Reporting to the Vice-President of the Connected Home Division, you’ll lead and oversee the global engineering organization responsible for the development, implementation, and maintenance of TELUS' cloud-based PaaS. You and your team will work to define and execute the technical vision and strategy for the platform, aligning it with TELUS' business objectives and customer needs.

Here’s how: 
 

• Develop and nurture senior talent within the engineering team, providing guidance, mentorship, and growth opportunities
• Stay updated on emerging technologies, industry trends, and best practices in cloud-based platforms and PaaS offerings, applying relevant knowledge to enhance TELUS' platform.
• Provide regular updates and reports on the progress, performance, and impact of the platform to senior leadership and stakeholders
• Ensure a strong operational focus, overseeing the operational aspects of the platform to ensure its reliability, scalability, and availability
• Implement robust monitoring, alerting, and incident response processes to proactively identify and address any issues or disruptions
• Work closely with the operations team to establish and maintain service level agreements (SLAs) and ensure compliance with industry standards and regulations
   

Qualifications

What you bring: 
 

• Noted for your ability to foster a culture of collaboration, innovation, and continuous learning
• Recognized for your ability to bring people together, work across teams of both internal and external stakeholders and ensure alignment and successful delivery of a solution/platform
• An exceptional communicator with an ability to influence decisions,  drive adoption and support for the platform across the broader organization, ensuring its integration and optimal performance
• A proven background in  leading global engineering organizations, preferably in the development of cloud-based platforms or PaaS
• A compelling story teller with an ability to effectively convey technical concepts to non-technical stakeholders and gain buy in towards a larger vision
• Known for your strong technical background in cloud computing, distributed systems, and software engineering, with a focus on AWS services
• Experience developing diverse and high performing teams, promoting inclusivity and diversity and engaging with people at all levels
• Willingness to travel as needed to engage with global partners and stakeholders

 
Great to have: 
 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

 
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