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Full Stack Developer - Messaging and Automation Dev/Ops

Location: 

Toronto, ON, CA, M5J 2V5 Burnaby, BC, CA Calgary, AB, CA Ottawa, ON, CA Edmonton, AB, CA

Req ID:  45572
Jobs by Category:  Technology Solutions
Job Function:  Network & Engineering
Status:  Full Time
Schedule:  Regular


Join our team and what we’ll accomplish together


As telecommunications technology rapidly advances, TELUS is committed to providing reliable and innovative communications solutions through cutting-edge automation and efficient operational frameworks.
The Messaging and Automation DevOps team plays a crucial role in realizing TELUS's Customer First vision through collaboration with cross-functional teams across the organization. Our mission is to enable and support advanced telephony, messaging, and emergency communications products and services that are robust, scalable, and seamlessly operational.
We embrace technological advancement and process evolution, continuously learning and adapting to meet future challenges. Our team culture celebrates both successes and learning opportunities, fostering an environment of continuous improvement and innovation in automation.
We are currently seeking an experienced professional to join our dynamic team. The ideal candidate will be innovative, proactive, and passionate about automation and operational excellence.


Key Responsibilities:

 

  • Support the PTS team in implementing robust platform deployment solutions
  • Design and implement comprehensive automation solutions for operational efficiency
  • Develop event-driven and data-driven frameworks for zero-touch service mitigation and change management
  • Build auto-healing capabilities for service improvements

 

This role offers an opportunity to shape the future of telecommunications infrastructure through advanced automation and framework design, working with cutting-edge technologies in an agile, collaborative environment.


What you’ll do


As a member of our dynamic team, you will need to demonstrate

 

  • Strong analytical mindset with ability to translate customer feedback into technical solutions
  • Excellent problem-solving skills with customer-centric approach
  • Adaptability and agility in a fast-paced technology environment
  • Strong collaboration skills and ability to work effectively in cross-functional teams
  • Commitment to service reliability and operational excellence
  • Proven ability to build and maintain stakeholder relationships
  • Experience in leading technical initiatives and driving improvements
  • Capability to balance multiple priorities and deliver results in a dynamic environment

What you bring

 

  • Proficiency in automation scripting (Python, Ansible, Shell)
  • Familiar with modern web front end frameworks (React, Vue, Angular)
  • Understanding of data modeling and ETL processes
  • Understanding of API design principles (REST, GraphQL)
  • Familiar with Git repo and CI/CD pipeline
  • Familiar with private cloud (OpenStack, OpenShift) and public cloud (GCP and/or AWS) environments and cloud native concepts
  • A strong end to end ownership culture mindset towards product and end customer experience
  • Understand best practices for building easy to use, scalable, resilient and secure services and applications
  • Initiative, attention to details and problem-solving attitude
  • Recognized 5 years relevant professional work experience
  • Bachelor degree in Computer science, Engineering degree or related field

 

Great-to-haves

 

  • Proven experience in designing and implementing complex data models
  • Expertise in database management systems (SQL, NoSQL, Time-series DBs)
  • Hands-on experience in message queue (Kafka, RabbitMQ, etc.)
  • Experience working with Agile/Scrum/Kanban
  • Experience with mobile network and operator-grade networking
  • Mastering Software Development Experience (Bash, Python, JavaScript)
  • Experience AI platforms, including UnicornAI, ChatGPT, VertexAI, Gemini, Claude 3
  • Master or PhD in Computer science or Engineering degree or related field


Location: Any major Canadian city
Salary Range:  $85,000-$127,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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