L2 Content

Location: 

Toronto, ON, CA, M5J 2V5

Req ID:  51520
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Description


Join our team and what we'll accomplish together

This role provides the opportunity to be a part of a top strategic area for the company, working closely with teams across the organization. We work in a deadline-driven environment, so the ability to prioritize tasks is critical. We’re a small team, so a high degree of flexibility is required to adapt to a wide variety of tasks and functions. You’ll be responsible for developing and optimizing new and existing content, in the day-to-day critical delivery path. You’re comfortable with what you know and what you don’t know. You deliver great work independently for your team and strive to improve the customer journey by optimizing new and existing content for your team. You seek out opportunities to fill in your knowledge gaps to broaden and/or deepen your skills and experience. 

What you’ll do

  • Able to create, edit and update content and general page layout within our CMS at an intermediate level
  • Creating landing pages, banners and editing existing web components
  • Ensure content meets standards, information architecture, and accessibility guidelines
  • Collaborate with UX Writers and Content Strategists on bilingual content needs in the CMS
  • Able to provide insights and recommendations for optimizations, improvements and platform features through analysis of content data sources
  • When required, update the site for product launches/releases (occasionally on evenings or weekends)
  • Learn new technologies to keep up with current trends and make recommendations on when they are

Qualifications

What you bring

- Strong understand of HTML and CSS
- Beginner to intermediate understanding of JavaScript, or ability to repurpose JavaScript functionality
- Experience using a CMS – configuring components and editing content
- Excellent English writing and communication skills
- Superior organizational and prioritization skills with the ability to meet deliverables and work with minimal supervision
- Have no problem facing tight deadlines on a daily basis
- Excellent relationship building and negotiation skills required to obtain commitment from cross-functional teams to support and deliver on priorities


Great-to-haves

- 1-2 years’ work experience as a web developer in a commercial/office environment
- 1 year experience developing for mobile web
- Beginner to intermediate understanding of JavaScript, or ability to repurpose JavaScript functionality

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

With TELUS, you're part of something bigger. Using our technology for good, we help make our world a better place by making healthcare more accessible, creating a safer food supply, giving back to our communities and connecting Canadians in need to what matters most.

We are honoured to be recognized

Team TELUS at a glance

1.4M
Days volunteered in our communities

$1.3
Billion contributed to charitable and community organizations since 2000

15.2
Million customer connections

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.