L2 DevOps Developer - Home Health Monitoring


Toronto, ON, CA Vancouver, BC, CA Calgary, AB, CA Montréal, QC, CA, H3B 1S6 Edmonton, AB, CA Québec, QC, CA

Req ID:  41072
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular




We are Canada’s largest healthcare IT provider and we’re transforming healthcare.


At TELUS, we are committed to transforming healthcare by delivering connected solutions and services to empower people to live healthier lives. Over the past 5 years, Consumer Health has experienced exponential growth through the design and delivery of innovative, high-quality products and services that Canadians trust. Our mission is to improve access to primary care, mental health, chronic disease management and aging in place solutions. We do this by partnering with public sector organizations and offering solutions directly to end users. We are investing heavily in our product roadmap to increase our competitive advantage and expanding our channel strategy to reach more customers. This is an incredibly exciting time to join our highly engaged and purpose-driven team.


Home Health Monitoring (HHM) enables patients with severe chronic diseases or conditions to monitor health factors from the comfort of their homes and share this information electronically with health professionals. Tracking the patients’ results regularly, the healthcare team can adjust treatments as required.


Find your people and your purpose

Are you a decisive problem solver who takes pride in engineering beautiful products? You belong here. 
We’re a group of passionate individuals committed to building technology solutions that transform how clinicians deliver patient care. We need passionate self-starters to bring our vision to life. You will work alongside a diverse group of developers, testers and product specialists with vast experience in the healthcare IT industry.

Bring your ideas and watch them grow.


Here’s the impact you’ll make and what we’ll accomplish together

TELUS Health is seeking a DevOps Specialist to build solutions to enhance availability, performance, and stability of services as well as automating away repetitive work. 


In this role, you will:


  • Leverage cutting edge technology for monitoring and maintaining the day to day operations of the entire production infrastructure on our AWS platform serving large number of patients.
  • Develop and implement solutions that operate at scale. Our teams are empowered and expected to improve our products to truly deliver a reliable experience to customers
  • Respond to pings and alerts to investigate issues in our products that you can really sink your teeth into
  • Be working on non-production and production environments handling monitoring, data collection and configuration management
  • Facilitate disaster recovery planning, capacity engineering, reliability improvement initiatives and platform automation



What you bring:


  • Graduation from a post-secondary institution with a Degree in Engineering, Computer Science, Information Systems, or related development field
  • Hands on experience with cloud infrastructure; AWS/GCP 
  • Strong working knowledge of Cloud operational best practices.
  • Expertise in Monitoring distributed systems application architectures
  • Exposure to & maintenance of configuration management tools at scale
  • Diagnosing & troubleshooting user facing service incidents & outages
  • Exposure to system & application level telemetry for large distributed cloud architectures
  • Diagnosing, resolving problems in high-throughput web applications & network services
  • Expert level troubleshooting skills across different levels of the solution stack
  • Proven problem solving and analytical ability.
  • Excellent organizational/time management skills.
  • Participation in training and information sharing activities.
  • Ability to implement highly scalable and complex solutions. Experience in scaling applications (Performance/database optimization, horizontal / vertical scaling)
  • Solid understanding of application clustering / load balancing concepts and technologies
  • Understanding of Security best practices.
  • Able to excel in a distributed team environment
  • Ability to work on-call as part of a team


Specific Technologies:


  • Experience in AWS or GCP (AWS Preferred)
  • Experience with container management and micro services architectures: Docker / Kubernetes /ECS/Fargate


Salary Range:  $69,000-$103,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.