Manager, TBS Data Systems and Sales BI

Description

Be a part of a transformational journey with innovative talent and leading edge technologies

Our Team and what we’ll accomplish together:

We are the Business Intelligence team, a vital component of TELUS Business Marketing. Our agile and entrepreneurial group is dedicated to meeting the evolving needs of Canadian businesses across Small, Medium, and Large segments. We offer a unique environment for innovative professionals who thrive on building solutions from the ground up. 

Reporting to the Director of Business Intelligence, we are seeking a Senior Manager of TBS Data Systems and Sales BI to lead a team of talented BI professionals. This role is crucial in shaping our data strategy and driving Wireline and TBS Sales business performance.

What you will do: 

1. Leadership and Team Development:

• Build and lead a high-performing team focused on developing Wireline data assets
• Foster a culture of curiosity and innovation, encouraging team members to challenge the status quo
• Oversee the delivery of capital projects and critical data infrastructure

2. Data Strategy and Implementation:

• Champion TBS Wireline transformational projects by evolving our data strategy
• Develop and execute a roadmap to enhance Wireline top-line and bottom-line performance
• Lead the evolution of TBS sales team performance metrics, integrating sales activity with core business outcomes

3. Cross-Functional Collaboration:

• Partner with CIO teams and TBS system teams to address data requirements and deliver critical capital projects
• Collaborate with business experts, internal BI, and MI teams to drive business value
• Work closely with product teams to ensure reporting readiness for new product launches

4. Delivering and managing core data highways:

• Develop and maintain foundational Wireline data assets for timely and reliable business insights
• Enable comprehensive sales performance and compensation data across all business segments
• Present progress, learnings, and wins to the leadership team

Qualifications

What you bring: 

• Proficiency in analytical tools including GCP Big Query, SAS, Oracle, SQL, and experience with diverse database systems and Salesforce CRM
• Proven track record in B2B environments, preferably in telecommunications, technology, or similar industries
• 7-8 years of progressive experience in Business Intelligence or Marketing Intelligence roles
• University degree in Engineering, Marketing or a related field
• Strong leadership skills with the ability to build and mentor high-performing teams
• Experience in navigating large, complex organizations and managing cross-functional projects
• Expertise in agile methodologies with a bias for action and a test-and-learn approach
• Excellent relationship-building, negotiation, and influencing skills

Great to Have: 

• Proven experience in data strategy and business intelligence
• Deep understanding of Wireline business and sales performance metrics
• Ability to translate complex data into actionable business insights

What TELUS can offer you:

• Work in an organization that actively supports your personal development with leading edge training and development tools
• A fast paced, learning environment where we are constantly looking to grow and improve 
• A strong team culture underpinned by team members who take pride and personal accountability in their work
• Opportunities to excel and show your stuff – work on high value and high visibility projects – this is one of the top priorities within the TELUS Business Solutions team
• The satisfaction of making a direct impact on TELUS business results while getting direct feedback from the frontline team members and customers impacted by your work
• An organization that actively supports you giving back to your community

Who we are

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. As a part of our team, you help make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents are valued and respected here.

Do you share our passion?

Primary Location: CA-ON-Toronto

Join us in shaping the future of business intelligence at TELUS. If you're passionate about data-driven decision-making and leading transformational projects, we want to hear from you.

Apply now and be part of our innovative team driving TELUS Business success!