Manager, Wireless Market Intelligence - TELUS Business Solutions

Description

Join our team

We are the Wireless Planning, Strategy, and Market Intelligence team, an integral part of the TELUS Business Marketing (TBM) organization. We are a dynamic, entrepreneurial, and engaged team driven to rapidly respond and adapt to the changing needs of Canadian business customers including Small, Medium and Large segments. We are the destination of choice of entrepreneurial team members that enjoy starting something from nothing and building it up.

Come join our team if you have a passion for data, marketing, to put customers first, embrace change and embody spirited teamwork to support stakeholders across a wide variety of teams. We have an exciting opportunity available to join our team as the Manager, Wireless Market
Intelligence. We believe that you’ll find our high-performance culture personally fulfilling, professionally challenging and rewarding. This role will report to the Director of Planning, Strategy, and Market Intelligence.

Here’s the impact you’ll make and what we’ll accomplish together

• You will lead a team of high-performing team members, with the mandate of advancing our collective team’s understanding of the wireless business through:
  • Enhancing datasets to ensure team has access to critical performance data
  • Creating self-serve tools that will allow stakeholders to access datasets on an ongoing basis to support decision making
  • Partnering with marketing, finance, and sales teams across the organization to support critical deep dive analysis
  • Build foundational data assets enabling teams across the organization
• As the team lead, you will also be responsible for the growth and development of your team members including upskilling on various levels (processes, technical, and interpersonal skills)

Here’s how

• You will develop new analytical solutions to provide timely insights to the business
• You will work on various systems in the value chain that includes but not limited to Billing Systems and CRM. Further you will also work on other foundational data assets that give a bird’s eye view of various systems and processes in the organization
• You will collaborate with cross functional teams: TELUS Business Marketing team members, Sales & Sales enablement, Finance, TELUS Consumer marketing, and other BI teams to develop foundational data assets that will drive business improvement
• You will coordinate with the product management team to ensure reporting readiness for new product launches
• You will be part of a high performing team, celebrate wins, socialize learnings and progress to our leadership team

Qualifications

You’re the missing piece of the puzzle

• You possess a knack to communicate complex quantitative analysis in a clear, precise, and actionable way
• You have an extraordinary ability to build relationships, collaborate, and influence across multiple teams
• You keep big picture in mind even when you are working on the details
• You are inherently curious to understand how things work, have ability to think outside- of-the-box and work around constraints
• You are an experienced leader, with a track record of developing high-performing and engaged team members
• You focus on continuous learning and development across multiple domains including telco industry, technology, and customer experience
• You are an expert at Structured Query Language (SQL) skills and Oracle and / or SQL server databases with more than 7 years of hands on experience
• You have expert level proficiency in SAS, SSIS, and python with at least 7 of hands on experience
• You possess strong planning, performance and business analysis skills

Great to haves

• Prior telecommunications or B2B marketing experience
• University degree in Engineering or Commerce and/or equivalent combination of experience and education
• Working knowledge on Google cloud platform (GCP) and BigQuery