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Manager - Artificial Intelligence

Location: 

Toronto, ON, CA Québec, QC, CA Montréal, QC, CA Vancouver, BC, CA Edmonton, AB, CA Ottawa, ON, CA Calgary, AB, CA Burnaby, BC, CA

Req ID:  42325
Jobs by Category:  Technology Solutions
Job Function:  Data Science
Status:  Full Time
Schedule:  Regular

Join our team and what we'll accomplish together

 

The Data Strategy & Enablement (DSE) team is on a continuous journey towards helping TELUS become a world-class leader in Artificial Intelligence products and solutions. We achieve this by delivering ML and data analytics capabilities built upon unified scalable platforms, advanced tooling, high-quality data, and fostering a product and platform-oriented culture. We are always keeping an eye on the horizon, preparing for the next big thing.


Our team members appreciate diversity of thinking, ideas, and experiences, and are always learning, experimenting, and applying new insights into everything we do. The AI Accelerator team, within DSE, plays a central role in harnessing the full potential of AI across the company. From service analytics, geo analytics, financial and behavioral analytics, we act as transformation consultants to help our business unit partners create exponential value through an insight-by-design approach. 


A key focus of this role will be to collaborate across business units to ideate, define, and champion opportunities to apply AI insights that drive improved decision-making and stronger business outcomes. As a Manager of Artificial Intelligence, you will lead a team of data experts (Machine Learning Engineers, Data Engineers, Data Scientists, and Data Analysts) to drive solutions in collaboration with our marketing, engineering, sales, business solutions, security, privacy teams, and TELUS-wide AI-focused teams. You will build on our existing strengths in privacy, analytics, strategy, and architecture.

What you'll do

 

  • Lead and Inspire: Manage and motivate a team of AI experts, inspiring them to act as intrapreneurs who identify opportunities, take calculated risks, and own the results and impact of their work
  • Strategic Implementation: Drive the development and execution of AI strategies that align with TELUS' business objectives, ensuring transformative and disruptive technologies are implemented at scale
  • Stakeholder Engagement: Communicate complex technical problems and AI-driven insights to non-technical audiences to unlock new business needs and drive decision-making
  • Motivate and Retain Talent: Cultivate a motivating environment where team members feel valued and encouraged to pursue continuous learning and innovation in a fast-changing technological landscape
  • Change Management: Facilitate organizational change by operationalizing AI insights and managing transformations through effective change management practices
  • Engineering Excellence: Spearhead the development and implementation of robust, scalable, and efficient AI solutions. Ensure adherence to best practices in software engineering, data management, and model deployment
  • Empowerment & Optimization: Help team members to resolve complex technical, process, and business roadblocks.Dynamically prioritize the team’s work to maximize measurable business outcomes, managing delivery lifecycles and business models efficiently

 

 

What you bring

 

  • AI Expertise: Deep technical knowledge and 3+ years of experience in deploying AI and machine learning solutions, applying data science techniques to generate actionable insights and achieve economies of scale.
  • Business Development: Experience developing new strategies and identifying business opportunities that result in efficiencies and financial outcomes.
  • Team Leadership: 3+ years of experience in a role guiding and influencing people. Excellent communicator with a track record of building strong relationships, driving a culture of high engagement, and delivering outstanding program results.
  • Business & Financial Acumen: Ability to own the overall financial strategy around people, processes, and technology, while ensuring strong delivery on Key Performance Indicators (KPIs).
  • Impactful communication: Ability to serve as the primary communication link and provide executive updates on cross-TELUS AI programs and the overall health of these initiatives.
  • Process Automation Know-How: Strong analytics, digitization, and process automation knowledge.
  • Bachelor’s or Master’s degree in Engineering, Data Science, Computer Science, or related fields.


Great-to-Haves

 

  • MBA (Master in Business Administration)
  • Master of Engineering, Artificial Intelligence, Computer Science, or related fields
  • Deep understanding of cloud computing environments and associated analytics opportunities and challenges
  • Strong knowledge of industry pressures in the telecommunications industry
     
Salary Range:  $108,000-$162,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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