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Manager - Fibre Municipal Engagement (East)

Location: 

Toronto, ON, CA, M5J 2V5 Mississauga, ON, CA

Req ID:  54131
Jobs by Category:  Operations
Job Function:  Communications
Status:  Full Time
Schedule:  Regular

Description


Join our team and what we'll accomplish together

 

We are seeking a highly motivated Manager, Fibre Municipal Engagement (East) to lead TELUS' government and community relations strategy across our national fibre build program. This role is the primary bridge between TELUS' fibre construction program and the municipalities, permit offices, and government bodies that enable builds to proceed on plan. 

 

As the fibre lead for municipal engagement, you will build and maintain trusted relationships across government entities while unifying multiple internal teams. You will be accountable for creating a cohesive, proactive municipal engagement strategy that protects build timelines, unlocks new communities, and positions TELUS as a trusted partner in every market we enter. 

 

This is a people leader role, managing a team of municipal relations specialists, with a particular focus on scaling our Eastern Canadian pipeline while maintaining strong Western relationships.

 


Key Responsibilities
 

  • Build and Own a Fibre Municipal Engagement Strategy - Develop and govern a unified, proactive approach to municipal and government relations across all TELUS fibre build markets — establishing TELUS as a single, coordinated voice with municipalities. 
  • Lead Fibre Growth Government Relations - Manage engagement across political, senior administrative, and operational levels of government in Eastern Canada and collaborate with internal stakeholders in Western Canada, navigating complex political environments and building long-term relationships with decision-makers. 
  • Enable and Accelerate Eastern Build Pipeline - Lead municipal engagement for the Eastern Canada fibre build pipeline. Navigate sophisticated competitive positioning against established incumbents in new markets. 
  • Manage Permitting and Regulatory Coordination - Oversee permit acquisition processes with municipal and utility stakeholders, track regulatory changes (e.g., provincial infrastructure legislation) impacting build timelines, and proactively resolve permitting risks before they affect construction schedules. 
  • Coordinate with Build and GTM Teams - Serve as the key interlock between municipal engagement activities and the broader Fibre Community Enablement team, ensuring municipal readiness aligns with construction timelines and Go-To-Market activation triggers. 
  • Lead, Develop, and Grow the Municipal Engagement Team - People-manage a team of municipal relations specialists. Develop team capabilities, set clear priorities, and foster a high-performance culture. 
  • Produce Intelligence and Executive Briefings - Maintain a national stakeholder map of political decision-makers, monitor election cycles and policy changes, and produce detailed briefing packages for municipal government meetings and executive escalations. 
  • Support Ontario Subsidies and Entity Onboarding - Partner with the Fibre PMO team to support Ontario subsidies programs and manage drop consent processes through to business-as-usual operations.

Qualifications


What you bring

 

  • Bachelor's degree in Business, Public Administration, Political Science, Urban Planning, or a related field (or equivalent experience)
  • 5+ years of experience in government relations, municipal affairs, infrastructure development, or telecom/fibre build programs
  • Demonstrated ability to navigate complex political environments and build relationships across all levels of government
  • Strong knowledge of municipal permitting, utility coordination, and regulatory processes in Canadian markets
  • Experience leading and developing a team of professionals in a fast-paced, cross-functional environment
  • Proven track record of managing multiple priorities and delivering results under tight timelines
  • Excellent communication, negotiation, and relationship-building skills
  • Experience working with programs at the municipal, provincial, and/or federal level is a strong asset
  • Bilingual (French/English) is a strong asset, particularly for Quebec and Eastern Canadian market engagement
  • Familiarity with the Canadian telecom/fibre industry and competitive landscape is an asset

     

What We Offer
 

  • Direct impact on the success of one of the largest fibre build programs in the region
  • Opportunity to build and lead a highly influential municipal engagement function
  • High-visibility role at the intersection of infrastructure, government, and commercial strategy
  • Competitive compensation, performance bonus, and comprehensive benefits package
  • Fast-paced, dynamic team culture with opportunities for growth and innovation
  • National scope with engagement across Western and Eastern Canada markets
Salary Range:  $109,000-$202,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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