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Manager - SASE DevOps Centre of Excellence


Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Vancouver, British Columbia, CA Burnaby, British Columbia, CA Ottawa, ON, CA Halifax, Nova Scotia, CA Montreal, Quebec, CA

Req ID:  29255
Jobs by Category:  Security & Automation
Job Function:  Cybersecurity
Status:  Full Time
Schedule:  Regular



Be a part of a transformational journey with innovative talent and leading edge technologies. We hope you’ll enjoy being a valued member of Canada’s Top 100 Employers (2022) with a world-leading culture featuring extensive community-giving initiatives, flexible work environment including remote work, and award-winning opportunities for career development.


Join our team and what we'll accomplish together


As Canadian businesses shift to cloud-based, digital-first environments, they need cutting-edge, integrated managed IT, network and cybersecurity solutions to support their continued growth. At TELUS, we strive to stay ahead of evolving technology requirements, tackling the toughest challenges head-on with top talent and innovative technology. Protecting information and ensuring the reliability of network and services is a top priority.


Against this backdrop, our SASE DevOps Centre of Excellence is committed to enabling converged, cloud-delivered secure access service edge solutions that protect customer data and systems as technology evolves. We: 


  • Invest in innovative data analytics, network and security orchestration, and automation solutions and capabilities
  • Partner with industry leaders to meet the cybersecurity and network needs of both TELUS and our customers in the face of an increasingly complex and ever-changing technology and threat landscape
  • Are passionate about learning and growing as individuals and as a team to ensure we thrive in a dynamic, fast-paced environment


As the Manager of the SASE DevOps networking and technology professionals who collaborate across multiple business units to enhance customer solutions and develop new offerings. You will have the opportunity to create and communicate your strategy and vision while leading a team that is passionate about technology. At the same time, you will foster a culture of inclusivity, diversity and high team engagement that is key to our award-winning culture. 


Supported by the Director of SASE DevOps CoE, you will:


  • Use your expertise in cyber defence, software-defined networking and enterprise customer requirements to evolve our business strategies with a deep focus on data analytics and automation
  • Innovate with emerging technologies and cognitive analytics to progress network and security capabilities 
  • Partner closely with managed networks and security services customers to understand and assess their business requirements, security risks and threats, and design and deliver industry-leading solutions that meet those customer-focused outcomes

What you'll do


  • Foster an inclusive culture and inspire a diverse team with your excellence in communication, strategy and vision. Listen to your team, motivate and engage them, and provide leadership, support and guidance on performance, development and career growth
  • Be our customers’ trusted advisor by partnering closely with them to understand their business requirements, assess risks and threats, provide analysis of trends and deliver effective outcomes 
  • Provide strategic vision and leadership for network and security capabilities across domains such as SD-WAN, SASE, SSE, MDR, EDR, Cloud/Streaming Data Analytics, and SOAR
  • Collaborate, partner and influence senior leaders and stakeholders across business units to gain advocacy for multi-year roadmaps and investment strategies that that will protect TELUS and our customers
  • Foster and enhance relationships with trusted industry and cybersecurity information sharing communities
  • Blend data, insights and storytelling expertise to design and deliver presentations and updates to executive leadership teams





What you bring 


Highly regarded as a leader who:

  • Has strong leadership acumen with a proven ability to inspire, motivate and support the development of team members to achieve excellence in the goals of our customers, our business and our team
  • Has a deep desire and commitment to fostering an inclusive culture where team members bring their whole selves to work
  • Seeks out diverse perspectives, asks the right questions, listens and removes barriers
  • Has the ability to prioritize, work effectively and make quick decisions in an environment with shifting demands, rapid change and competing priorities 

Respected as a strategic thinker, with strong technical, business and financial acumen who:


  • Has relentless focus and demonstrated expertise in improving the customer experience through innovation, in-depth analysis and interpretation of network, data and security technology trends
  • Is focused on the big picture and strategy while effectively managing diverse and dynamic priorities in leading ongoing program accountabilities
  • Demonstrates ability and passion for software-defined networking, cybersecurity, customer delivery, cloud computing, automation and complex IT solutions 
  • Is sought out for your knowledge of networking, cyber defence and incident response best practices, and the tools/processes used to implement them
  • Aligns investment to top strategic priorities and manages expenditures to meet financial plans


Known as a collaborative partner with exceptional influencing, communication and presentation skills who:


  • Fosters strong relationships, garners participation and provides cross-functional support at all levels
  • Can tell a compelling story in a clear and simple way to a diverse audience, including executive leaders
  • Has background and knowledge in network and security design and operations, incident response, data analytics, playbooks & best practices
  • Is recognized for your proficiency in understanding complex network/IT environments, your logical troubleshooting and investigatory skills and your passion for inspiring innovation and continuous improvement in these areas


  • Broad knowledge of cybersecurity threats and issues, detection and response technologies and security controls across multiple domains
  • Understanding of on-premise data centre and hyperscale cloud platforms
  • Bachelor’s Degree in Engineering, Computer Science or Business Administration
  • 3 to 5+ years of distinguished experience leading cross-functional teams in security operations, incident response, threat intelligence and/or security data analytics



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.