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Manager of the Program Office (Cybersecurity PMO)


Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Vancouver, British Columbia, CA

Req ID:  27950
Jobs by Category:  Security & Automation
Job Function:  Cybersecurity
Status:  Full Time
Schedule:  Regular



Join our team

TELUS Cybersecurity has been partnering with Canadian organizations to secure their environments from cybersecurity threats for over 20 years. Our ongoing mission is to develop innovative solutions that help customers secure their business and protect against the evolving threat landscape.  Whether it’s moving to the cloud, introducing new work and operational models, or leveraging the benefits of new technologies like 5G and IoT, we have the expertise and solutions to help organizations realize their business goals while minimizing risk. We’re a passionate team looking for a leader who wants to make a difference for Canadian organizations.  


Here’s the impact we’ll make together


We’re looking for a focused strategic thinker with a desire to support, develop and lead our team of project managers focused on launching new security services and improving the end to end value chain experience.  You’ll help operationalize our three-year plan by partnering with leaders and stakeholders to drive strategic and transformational initiatives.


You are an accomplished leader with the ability to guide and drive the implementation of new products and services within our go to market team using a combination of both legacy and new value chain tools and processes.  If this sounds like you, we would be interested in learning more about you!  


Here’s what you’ll do in this role:


  • Direct and provide guidance including ongoing support throughout critical project launches including regular feedback and coaching
  • Working closely with our Product team partners deliver on an 18-month rolling roadmap of cybersecurity services in collaboration with key partners and stakeholders 
  • Support and lead the Project Management team with effective leadership while maintaining engagement and recognition
  • Develop strong relationships with management stakeholders with internal TELUS teams (Sales, Pre-sales, Delivery and Day 2 teams) to influence project priority, strategy and delivery
  • Prioritize the allocation of resources to align with organizational strategy
  • Remove internal and external roadblocks and act as a point of escalation when required to resolve project issues at the Director level when necessary
  • Facilitate and enable a continuous improvement culture (tools and processes) while growing PM skills and best practices
  • Lead a diverse and highly engaged team that shares a passion for cybersecurity and supporting Canadian organizations





What you bring:


  • You are proficient with Project Management tools and processes
  • You have knowledge of cybersecurity services, vendors and technologies and a desire to expand your knowledge
  • You understand and are familiar with the tools and processes used within the TELUS value chain
  • You are familiar with the TELUS new product and service introduction processes.
  • You understand the concepts of team building and can apply them to complex or large teams and can coach team members.
  • You are capable of developing a broad base of confidence to support security projects.
  • You are comfortable creating presentations and presenting them to senior leaders. 
  • You have excellent negotiation, organizational and communication skills.
  • You have past experience managing large or complex product launches involving multi-team or cross-departmental collaboration.
  • You hold a university degree in Engineering or a related field, PMP or equivalent

Great to haves

  • Agile Project Management experience 
  • Bilingual English/French



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.