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Media Device Solutions Architect (Future Friendly Home Architecture & Analytics Team)


Ottawa, ON, CA Burnaby, British Columbia, CA Scarborough, ON, CA Calgary, AB, CA Vancouver, British Columbia, CA Toronto, ON, CA Edmonton, AB, CA

Req ID:  1963
Jobs by Category:  Technology Solutions
Job Function:  Engineering & Development
Status:  Full Time
Schedule:  Regular



Join our team


With the convergence of innovative home and mobile networking technologies including fibre and 5G, smart home solutions, mobile devices, automation, cloud computing and over-the-top capabilities, our customers’ homes look very different in today’s digital world. Every day, TELUS’ engineering and development teams are envisioning what the future holds and building the technologies to simplify our customers’ lives, provide services at the touch of a button and create immersive entertainment experiences. We’d love for you to take the driver’s seat in our evolution to cloud-based video and home technologies that will revolutionize how Canadians live. Join us as a valued member of Canada’s #1 global workplace with a world-leading culture, plenty of opportunities to learn and advance your career, extensive community-giving initiatives, flexible work program and competitive benefits. 


Here’s the impact you’ll make and what we’ll accomplish together


The Future Friendly Home Architecture and Analytics Team prides itself in providing the guidance to create an unparalleled user experience for our customers. We are constantly iterating, solving problems, and working together to evolve and maintain a best in class experience. Are you passionate about video? Do you love delivering impactful media playback experiences? Do you thrive on creating connections across teams to design and deliver elegant solutions to complex problems?

As a Media Device Solutions Architect, you will help architect and deliver the best in class video experience across all client platforms (browsers, mobile devices, OTT devices, set top boxes), pushing the envelope of what is technically possible. The Media Device Solutions Architect is responsible for the video playback engineering solution architecture and design, as well as integration and delivery for technology projects. She/he coordinates with engineering leaders from various media-related disciplines (video players, client applications, media delivery, encoding and packaging, provisioning, content engineering, infrastructure, data/analytics) to define the most effective solution to business problems, while leveraging their knowledge of existing systems and services and the capabilities available in the marketplace. You have deep video playback experience and knowledge across all platforms (mobile, web, set top box and OTT), and technical knowledge and skills that are broad and deep, covering various software and platforms. You are comfortable operating in complex technology environments and have experience with highly integrated and mission-critical solutions. You have the ability to share and communicate ideas clearly, both orally and in writing, to business sponsors and partners, technical resources, and executives, in clear concise language that is effective for each respective group.

Here's how


  • Architect. Engineer. Designer. Innovator. Coordinator. Leader
  • Collaborate with client application development teams, QA teams, and product teams to deliver best in class Video Playback solutions
  • Translate media-focused requirements into practical, real-world solutions
  • Design and deliver media playback solutions, considering all involved systems and teams
  • Work closely with development teams to implement solutions that leverage existing and new system capabilities
  • Coordinate solution implementation efforts across teams, including front-end client platforms, backend systems/teams, QA, and others
  • Work closely with Product, Engineers, and other teams to ensure that business needs are fulfilled in an efficient and collaborative manner across all implementation teams Work closely with the project management team to ensure that all stakeholders are continuously informed throughout the design, build, and delivery of the project





You're the missing piece of the puzzle


  • 8+ years of video playback experience
  • 8+ years of experience architecting and designing complex video playback solutions and experiences
  • Deep knowledge of video streaming protocols (HLS and/or MPEG-DASH), video formats, audio formats, DRM implementations, timed text, in-stream metadata, video analytics, and DAI
  • Demonstrated experience in leading and managing large engineering initiatives across various teams
  • Knowledge and understanding of technical/application architecture, application systems design, and integration in a large heterogeneous enterprise environment with various programming languages (JavaScript, Kotlin, swift, etc.)
  • Strong technical knowledge across various client platforms, including Android, Apple, Desktop Web, Browser-based devices, Smart TVs, Set-top boxes, Chromecast, Roku, and other OTT devices
  • Experience delivering distributed systems in production environments
  • Experience in project execution methodologies such as Agile/SCRUM
  • Proven experience influencing business and technology leadership
  • Demonstrated skills in partnering with various architecture disciplines in software development
  • Innovative ideas to reduce the overall cost of deliverables with improved quality and time to market
  • Ability to learn and apply new technologies, quickly and effectively
  • Strong analytical skills
  • Excellent leadership, communication, facilitation, and presentation skills
  • Ability to multi-task, managing multiple priorities
  • Strong ability to influence without authority
  • Strong organizational and time management skills
  • BSc or MSc degree in Computer Engineering, Computer Science, Information Systems, or relevant industry experience




  • Experience with GCP and AWS cloud technologies and tools
  • Experience coding with modern web technologies like HTML5, JavaScript (ES6), CSS3, Websockets and REST
  • Experience with scripting technologies such as Python, Powershell and Bash
  • Experience with device management solutions such as TR-069 and TR-369


FFHJOBS  #LI-hybrid  #LI-remote

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.