Performance and Planning, Senior Strategy Manager
Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Regina, SK, CA Toronto, ON, CA Vancouver, BC, CA, V6E 3V7 Winnipeg, MB, CA
Description
Join our team and what we'll accomplish together
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a globally leading technology-driven healthcare provider, our organization’s mission is to revolutionize healthcare delivery across physical, mental, and financial wellbeing services. TELUS Health’s global footprint covers 200+ countries and territories, supported by our 9,300+ team members located in 28+ countries. The scope is broad and our impact is meaningful with our innovative solutions covering over 157 million lives.
Join TELUS Health Employer Canada's Strategy and Enablement team and help drive revenue growth and operational excellence. As a Performance and Planning Senior Strategy Manager, you'll partner with our sales leaders, Revenue Operations, and Sales Incentive & Rewards teams to execute critical strategies that directly impact our business. Your work will ensure sales incentives motivate our team members effectively, design territories that unlock market potential, and drive forecasts that keep our organization aligned and performing. You'll be part of a team that's transforming how Canadian employers access innovative health and wellness solutions—supporting meaningful outcomes for our customers and the millions of lives they touch. This is an opportunity to influence how we execute strategy and accelerate sales performance in a collaborative, fast-paced environment.
What You'll Do
- Collaborate with Revenue Operations and sales leadership to monitor performance against targets, identify gaps, and provide recommendations that drive overall sales performance and business growth.
- Lead the sales forecasting process end-to-end—collecting data from regional teams, consolidating submissions, conducting initial analysis, and validating accuracy to ensure leadership has reliable insights for decision-making
- Partner with Revenue Operations & Sales Incentive & Rewards team to manage compensation structures and sales targets, including broker channel management, ensuring all incentive calculations are accurate and aligned with business strategy
- Support territory design and account assignment strategy by analyzing market data, sales performance, and growth opportunities to create territories that maximize coverage and revenue potential across Canada
- Activate Integrated Planning Process (IPP) through regional targets and incentive plan details from centralized strategy, translating corporate objectives into actionable regional plans and communicating expectations clearly to sales leaders
- Establish and monitor effective funnel management practices tailored to Employer Canada's business dynamics, providing insights and recommendations to drive pipeline health and conversion
Qualifications
What you bring
- 5+ years of experience in sales operations, revenue operations, business analytics, or similar strategic planning roles, with demonstrated success managing complex, cross-functional initiatives
- Advanced proficiency with Google Suite (Sheets, Docs, Slides) and strong data analysis skills—able to build models, analyze large datasets, and translate insights into actionable recommendations
- Proven expertise in sales forecasting, compensation planning, and territory management with a track record of driving accuracy and alignment across teams
- Strong understanding of sales funnel dynamics, pipeline management, and how compensation structures influence sales behaviour and performance
- Excellent communication and stakeholder management skills—able to influence and collaborate effectively with Revenue Operations, P&C, sales leaders, and other cross-functional partners
- Demonstrated ability to work with emerging technologies, including familiarity with AI tools and their application to business analytics and planning processes
- Strong business acumen with the ability to translate data into strategic insights and recommendations that drive revenue growth and operational efficiency.
Great-to-haves
- Experience working in the healthcare, with familiarity with employer health and wellness solutions
- Knowledge of Salesforce or other CRM systems and their application to sales planning and forecasting