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Principal Customer Solutions Architect- Toronto

Location: 

Toronto, ON, CA Toronto, ON, CA, M5J 2V5

Req ID:  50056
Jobs by Category:  Technology Solutions
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular

Help business leaders make strategic decisions.

 

 Join us as a Principal Solutions Architect and become the strategic technical leader who bridges the gap between ambitious business vision and innovative technical reality.

 

As a dedicated technical lead, you'll strategically identify Business Development Opportunities while leading complex Technology Roadmap exercises with Enterprise Market customers. Combining deep technical expertise with sharp business acumen, you'll drive revenue growth and customer success across private sectors. You'll be entrusted with high-impact, mission-critical opportunities—serving as technical steward for key accounts while ensuring secure, compliant, and cost-effective solutions. 

 

You'll excel in this role if you thrive on enabling multi-business unit collaboration, mentoring diverse teams, and translating complex business objectives into scalable technical solutions as a trusted advisor to both internal stakeholders and external clients.

 

What you’ll do

 

  • Strategic Technical Leadership: Lead the design of complex, multi-tiered solutions that span industries and integrate seamlessly with customer objectives.

  • Cross-Industry Expertise: Deliver innovative solutions by leveraging deep knowledge across Cybersecurity, IoT, Cloud, and other domains.

  • Executive Engagement: Collaborate directly with C-suite executives and senior stakeholders to align solutions with strategic goals and opportunities.

  • Innovation Driver: Influence TELUS’s service development by identifying future trends and adapting technology strategies.

  • Mentorship: Guide and mentor Solution Architects and technical specialists to elevate team capabilities.

  • Act as a strong ambassador for the TELUS organization and uphold the values and behaviors of a senior leader in the business and throughout the extended community

What you bring

 

Effective leader:

  • Demonstrated leadership skills – leading cross functional technical teams and take a lead role in mentoring team members by sharing knowledge and best practices throughout solutions and markets.

  • Regarded for being a strong communicator who is able to effectively articulate the vision, goals and strategic imperatives of the business and act as an enabler for feedback

 

Technology and sales driver:

  • Demonstrated mastery of solutioning methodologies and frameworks with the ability to identify and understand customer strategic needs relative to solution possibilities.

  • Delivery of a future view “roadmap” in accordance with client business needs and industry technology trends.

  • Proven record in strategic selling to internal and external customers

 

Experience business professional:

  • Known for creating compelling visions of financial and project-based opportunities

  • Possess a detailed understanding of the sales and bid governance processes and a proven track record of achieving sustainable, profitable business results

  • Post-Secondary degree in relevant engineering, computer science or other technology area and 15+ years of experience in the Telecom/IT industry

  • 10+ years in solution architecture and pre-sales, designing large-scale solutions in telecom, IT, cloud, networking and security.

 

Great-to-haves

  • Relevant Industry and technology architecture designations and certifications – TOGAF, ITIL, Ms Azure, AWS, ServiceNow, Cisco, Juniper, etc.

  • Professional Sales certification/s



 
Salary Range:  $128,000-$192,000
Performance Bonus or Sales Incentive Plan:  30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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