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Principal Manager, Security Analytics


Toronto, ON, CA Vancouver, British Columbia, CA Calgary, AB, CA Montreal, Quebec, CA Ottawa, ON, CA Quebec City, Quebec, CA Burnaby, British Columbia, CA Edmonton, AB, CA Scarborough, ON, CA

Req ID:  24162
Jobs by Category:  Security & Automation
Job Function:  Technology
Status:  Full Time
Schedule:  Regular



Join our team


As a member of the Security Analytics team within the Chief Security Office at TELUS you will be part of a growing national team that provides monitoring and intel for cybersecurity threats and to enhance the current cyber defense efforts to better monitor and detect issues via external partnerships and cybersecurity agents as well as leveraging the power of Data/ security analytics and automation to address better controls and responses and to provide solutions within the consumer digital protection space to comply with court orders & enhance fraud detection tools. 


In this role you will provide truly leadership to address Critical vulnerability management for our managed security services and TELUS; address malicious domain and mobile application takedown; owns the Corporate Security Big-Data lake and security logs from over 14,000 devices across TELUS for ingestion and automation and the strategy for security analytics going in the cloud. You will play a key role in the proper use those security logs and integration for Incident response and Cyber Defense proactive measures. You will also lead the Consumer Digital Protection team (CDP) to support the remediation of phishing emails, malware or vulnerabilities and ensures that TELUS’s IP space maintains a high reputation by ensuring the IP to subscriber attribution is accurate and timely in nature.


In this exciting role, you will be constantly learning, growing and leading the team in fast-paced and complex environments.

Here’s the impact you’ll make and what we’ll accomplish together


As the Principal Manager of our Security Analytics team, you will have the opportunity to lead a dynamic team of security experts and Managers that provide cyber threat Intelligence monitoring, triage and response services to external and internal customers as well drive the roadmap and vision of the security analytics and big data and proper use of logs for security purposes. Using your cyber security experience and leadership skills you will perform mentoring, performance management, team meetings, and recruitment of new team members. You will also provide guidance and leadership to the team on security investigations, incident response, while supporting the Emergency Response Center, Court Order Liaison, and Lawful Intercept teams with any IP to subscriber attribution requests they may have.


This is an internal customer facing position that requires you to have excellent verbal and written communication skills. You will interact with Internal stakeholders and help them to improve their security posture and overall customer satisfaction.


If you are a pro-active leader, that enjoys solving problems, collaborating, innovating, growth, and learning in fast-paced, complex environments, this could be just the role for you!

Here's How


  • Provide leadership to the Cyber threat Intelligence, Security Analytics, and Consumer Digital protection teams & Managers
  • Cultivate team member growth and progression through performance management and recruitment for the Security Analytics teams
  • Assist the Innovation team with new technology development and requirements
  • Track development of major projects and support the leaders and subject matter Experts in making sure the team has a proper framework and structure to review status and next steps as well helping the team to remove challenges and deliver technology & solutions within scope
  • Provide leadership in dealing with Cyber treats and implications for TELUS and mitigation strategies
  • Provide active leadership in the verification against controls recommended by Canadian Centre for Cyber Security (CCCS) and US Cybersecurity + Infrastructure
  • Lead the expansion of security monitoring via searches for Indicators of Compromise released by CCCS + CISA and other entities as well as review of network traffic + DDoS activity
  • Drive Level 1 and Level 2 vulnerability hunts – threat hunts across TELUS and extensive environments & acquisitions
  • Help the team to lead key efforts to automate threat intel tools (XSOAR, etc)
  • Lead innovation of phishing data and potential leverage for our customers
  • Lead efforts to address malicious domain and mobile application takedown
  • Address critical vulnerability management for our managed security services and TELUS



  • Lead teams and mangers to refresh and expand current Security Analytics infrastructure and pilot migration to the cloud
  • Drive the consolidation and integration of the Corporate Security Big-Data lake and TELUS. security logs for ingestion, automation and the strategy for the security analytics for going in the cloud
  • Lead the team for building the IP address lookup solution to comply with court orders, enhance fraud detection tools
  • Maintain data flow from TELUS systems to ensure the IP to subscriber attribution is accurate and timely in nature
  • Drive the the terms of service and acceptable use policy that are applied to the high-speed internet services provided to our consumer and small/medium business customers
  • Ensures TELUS is adhering to the regulatory obligations that are associated with the Canadian Digital Copyright law
  • Mentor and support team members with security investigations, incident response, and customer escalations
  • Attend key executive meetings as required
  • Communicate clearly and effectively with teammates, peers and senior leadership




You’re the missing piece of the puzzle




  • 8+ years of experience in a management or team lead role demonstrating the achievement of team-based objectives and performance measures with proven ability t recruit, coach, mentor and lead high performing teams in a fast-paced environment 
  • Extensive experience in technical leadership, managing data platforms, busines intelligence tools and setting architectural direction
  • Experience with Cloud migration projects, agile methodologies and DevOps practices
  • 8+ years of progressive and relevant work experience with enterprise data/analytics & cyber security
  • Experience with the data offerings in the Google Cloud Platform
  • Strong understanding of IT, networking, server, endpoint, cyber threats and the use of Analytics/big-data and integration with incidents for security monitoring/protection
  • Strong understanding of security incident management
  • University degree preferred in Information Security, Computer Science, Engineering or similar disciplines
  • Excellent time management, communication, decision-making, analytical and organizational skills and the ability to work on multiple projects at the same time without supervision
  • Excellent written and verbal fluency in English is required
  • Ability to obtain a Level 2 Government of Canada Security Clearance




  • Master level or equivalent
  • Written and verbal fluency in French
  • Level 2 Government of Canada Security Clearance
  • Experience working in a Cyber threat team, Security Analytics, Fraud or similar security roles
  • Industry professional certifications such as CISSP, CISM, SANS, etc


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.