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Senior Business Analyst, Data Enablement- TELUS Health


Toronto, ON, CA Montreal, Quebec, CA

Req ID:  2284
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular



TELUS Health Solutions is an IT leader in Canada which focuses on the health sector. We develop and manage solutions that automate transactions and the secure exchange of information to increase the process efficiency and quality of service our customers enjoy.
Our mission is to improve the way information is used along the continuum of care to better the health of citizens in Canada and in selected countries.
At TELUS Health Solutions, we are as driven to take on new challenges as you are. Join one of Canada's leading IT providers and help us take our work—and your career—to the next level.

  • Apply your expertise as a business analyst in the business intelligence data analytics and data warehousing industry
  • Lead requirements-gathering activities for business intelligence solutions and the underlying business processes
  • Work closely with Product team, customers and end-users to ensure that the solution described in the requirements documents meets business objectives
  • Work closely with the development teams during the design and development phases; identify functional and process gaps as they arise; recommend and implement solutions to these gaps
  • Contribute to user acceptance testing (UAT) in the test planning and execution phase
  • Execute activities on time and meet high quality standards to ensure that deliverables conform to client contractual commitments and the master project schedule
  • Provide the product manager and project stakeholders with project status updates
  • Work closely with the business intelligence product manager to define our strategy going forward
  • Assist in developing the product roadmap and building strategies to meet our revenue targets
  • Identify, recommend and implement changes to enhance the effectiveness of the business analysis process





Required education, knowledge & experience:

  • 3–5 years of experience in a business analyst role or equivalent work experience; minimum 3 years of experience participating in projects in the business intelligence data analytics and data warehousing industry, including predictive analytics and Big Data; 
  • Excellent knowledge of business analysis techniques and methodologies for developing and implementing solutions within the health care industry; familiarity and experience with formal requirements gathering and systems development methodologies are assets
  • Exposure to health insurance, employee benefit management, and pharmaceutical industry an asset
  • Excellent interpersonal and client relationship skills; demonstrated ability to interact with a variety of end-users and health care clients; aptitude for facilitation and experience giving presentations
  • High level of initiative, decisiveness and business acumen
  • Strong analytical capability with excellent attention to detail; ability to prioritize multiple competing and important activities under tight deadlines
  • Bilingualism (English/French) is an asset

Required skills & abilities:

  • Solid understanding of architecture and design principles for 
  • Data Integration
  • Data Warehousing
  • Reporting
  • Dashboards
  • Web-based applications
  • Ability to prioritize
  • Team spirit



A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here. 

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.