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Senior Business Analyst, Global Telecom Management Team

Location: 

Toronto, ON, CA, M5J 2V5

Req ID:  55166
Jobs by Category:  Sales and Marketing
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

Join our team and what we'll accomplish together

 

We're looking for a highly technical and strategic Senior Business Analyst to join our Global Telecom Management team. In this role, you will bridge the gap between advanced data engineering and business strategy. You will lead end-to-end projects, leverage modern AI capabilities and transform complex global telecom data into actionable insights using BigQuery, Python, and enterprise BI platforms like Tableau and DOMO.

 

Project Management & Strategic Leadership

 

  • Lead end-to-end data initiatives from initial discovery through to execution and deployment

  • Define project scopes, establish timelines, and manage deliverables for global telecom optimization initiatives

  • Translate complex data findings into strategic recommendations for executive leadership to drive cost savings and operational efficiency

 

AI & Advanced Analytics

 

  • Develop and deploy custom AI tools and reporting mechanisms to automate legacy analysis

  • Architect and build notebook-based LLMs and machine learning workflows to extract insights from unstructured telecom data & legacy processes

  • Proactively perform ad hoc analysis to uncover underlying trends, anomalies, and optimization opportunities within global networks

 

Data Engineering & Validation

 

  • Utilize BigQuery daily to manage, query, and manipulate massive, complex telecom datasets

  • Write expert-level, optimized SQL and Python scripts to automate data pipelines and analytical models

  • Establish rigorous data validation frameworks to ensure absolute accuracy and integrity across all global telecom reporting

 

Business Intelligence & Reporting

 

  • Gather, document, and analyze business requirements from cross-functional stakeholders to design targeted data solutions

  • Build, maintain, and scale high-impact dashboards and visualizations within Tableau and DOMO

  • Standardize monthly and quarterly global reporting packages, ensuring clear visibility into key telecom performance metrics and spend

 

What you’ll do

 

  • Drive Next-Gen Analytics – Move beyond traditional reporting by building custom Python workflows that actively solve complex telecom data challenges

  • Own Global Impact – Act as the project lead on high-visibility initiatives that directly influence our global telecom strategy, infrastructure, and spend

  • Create Data Clarity – Take unstructured data from multi-vendor global datasets, validate them with precision, and synthesize them into beautifully designed Tableau and DOMO stories for leadership

  • Shape the Roadmap – Lead requirements-gathering workshops with international stakeholders, serving as the definitive bridge between technical data capabilities and business execution

Qualifications

 

What you bring

 

  • Bachelor's degree in Computer Science, Data Analytics, Information Systems, Engineering, Finance, or a related field

  • 5+ years of experience as a Business Analyst, Data Analyst, or Data Scientist (with 2+ years in a senior or project-leading capacity)

  • Strong SQL and Python skills, with proven experience conducting deep ad hoc analysis and data validation

  • Hands-on experience writing and optimizing queries daily within Google BigQuery or similar cloud data warehouses

  • Demonstrated experience building advanced data models and interactive dashboards in both Tableau and DOMO

  • Proven track record of project management, including gathering business requirements and leading cross-functional tech initiatives

  • Familiarity with AI/ML frameworks, specifically experience building and deploying notebook LLMs (Jupyter, Colab, etc.)

 

Great-to-haves

 

  • Prior experience in Telecommunications Management, global network analytics, or telecom expense management (TEM)

  • Experience migrating legacy reporting infrastructure into cloud environments (BigQuery)

  • Strong understanding of prompt engineering and fine-tuning open-source LLMs for business intelligence use cases
Salary Range:  $70,000-$120,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

13
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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