Senior Business Analyst - 5G Industry Solutions Project Management Office
Toronto, ON, CA Calgary, AB, CA Vancouver, BC, CA Edmonton, AB, CA
Description
Our team and what we’ll accomplish together:
We are looking for a dynamic Senior Business Analyst to join our 5G/Industry Solutions Project Management Office. Our PMO is focused on introducing next generation products and services in transformative ways while creating an amazing customer experience.
What you’ll do:
This is a career-shaping opportunity that will develop you into a strong leader at TELUS by working in and across our end-to-end business environment. We collaborate with many teams across the organization to bring to life TELUS products and services that deliver extraordinary customer experiences. As a Senior Business Analyst you will take on the rewarding yet challenging role of enabling those processes.
Qualifications
What you’ll bring:
- You have strong knowledge of operational applications, business products, and services
- You bring planning and readiness expertise for service offers including: requirements definition, stakeholder update presentations, user interfaces/processes, documentation, testing, communication on basic and/or individual components of projects, post launch stability, and ongoing evolution
- You understand processes and/or operational business readiness; you have a good understanding of project gating methodology and activities
- You possess analytical problem identification and problem solving skills; you have advanced ability to perform an appropriate level of assessment to recommend solutions; you make good decisions based on analysis, experience and judgment
- You have experience communicating effectively with leaders across different levels within the organization; you possess strong presentation skills
- You have knowledge of Waterfall, Agile (SAFe), Project Development Lifecycle, DevOps
The Spark You Bring
- You have an extraordinary ability to build relationships, collaborate, and influence across multiple teams
- You are self-motivated and can take decisive action by assessing risk-adjusted options and prioritization across a multiple of concurrent projects and workstreams
- You have a real passion for working in a dynamic, high performance culture and for building, operating, and transforming new businesses
- You have a focus on continuous learning and development across multiple domains including industry best practices, technology trends, and customer experience opportunities
You Likely Also Bring
- Certifications & Advanced Experience
- Business Analysis, SAFe, ITIL, Lean Six Sigma, or PMP certifications
- Experience in order-to-delivery and account lifecycle process development
- Strong technology/telecommunications background with strategic leadership experience