Senior Business Analyst - Consumer Mobility Strategy & Planning Team


Toronto, ON, CA, M5J 2V5 Barrie, ON, CA Ottawa, ON, CA Edmonton, AB, CA

Req ID:  39142
Jobs by Category:  Sales and Marketing
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular



Our team and what we’ll accomplish together


The Consumer Mobility Strategy & Planning team is dynamic, entrepreneurial, and highly engaged. We are a high-performing team that values diversity of thought and experience to stay connected with our customers. We are as passionate about our team and our customers as we are about our business and we’re looking for people who get excited about thinking and delivering differently.


Our team is passionate about supporting the development, governance and management of strategic forecasting and planning for the holistic Consumer Marketing organization. We help define, articulate, and track against our overall strategic direction and priorities to win and sustain share in the Canadian telecommunications market. Our mandate includes budget setting and forecasting for the Wireless product portfolio across all Consumer segments, tracking and reporting on key financial and performance metrics, and delivering strategic deep dives and programs.


Our focus is on gaining a deep understanding of our business and customers and using it to envision, build, and articulate the innovative strategies that will help us win in the market. We also work closely with our Executive leadership team to help communicate and drive these strategies across the organization.


What you’ll do


You’re a team player who will be responsible for building and evolving our data management and visualization strategy by leveraging your strong collaboration skills, analytical expertise, and deep technical data and database programming knowledge; this strategy underpins many of the key strategic decisions the business makes to grow our market share and competitive position within the Canadian telecommunications sector.


  • Translate business questions and requirements into data analyses, while generating insights to support strategic marketing initiatives
  • Act as a Subject Matter Expert for key performance indicators by managing complex databases, developing reporting & self-serve performance dashboards and building/enabling visualizations
  • Proactively drive valuable, strategic evolution in our data management strategy and develop reporting solutions that help drive timely insights and business actions
  • Collaboratively partner with primes and stakeholders across various business units including Business Intelligence, Finance, and Marketing to successfully support and manage the implementation of roadmaps for new data capabilities





What you bring


  • Expertise in extracting large volumes of data from data warehouses (e.g. SAS, Oracle, SQL, Google Cloud Platform, BigQuery)
  • Strong knowledge of Tableau, Domo, or similar tools to support data visualization
  • Experience in a Market/Business Intelligence, database marketing and/or data warehousing environments
  • 5+ years of experience in a similar role and/or related education with demonstrated performance and increasing levels of responsibility
  • Experienced in engaging with and presenting to all levels of management, including answering business questions, clearly articulating concepts and recommendations
  • Excellent attention to detail, structured approach to analysis and the ability to develop logical arguments
  • Provide expert technical guidance to analysts and other team members
  • Ability to prioritize and manage multiple assignments simultaneously
  • Known as a continuous learner with a passion for technology and data
  • Undergraduate or graduate degree in Computer Science, Statistics, Economics, Mathematics or other quantitative disciplines




  • Database tuning, administration and query optimization
  • Wireless industry knowledge and experience
  • Programming-professional, self-serve tools certifications


What WE Give Back to YOU


  • Highly engaged, dynamic and collaborative environment
  • Opportunities for personal development through training, networking and career development
  • Organization that actively supports you giving back to the community you live in
  • Great compensation and benefits
  • Place that embraces our core values: spirited Teamwork, courage to Innovate, embrace change and initiate Opportunity, and a passion for Growth



Salary Range:  $70,000-$104,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.