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Senior Business Analyst - TELUS Health

Location: 

Toronto, ON, CA

Req ID:  23601
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular

Description

 

Position Overview:


This role of Senior Business Analyst is to manage multiple projects and support various tasks, as a key member of the TELUS Health Pharmacy Consulting team. As a member of the Pharmacy Consulting team, you will be part of a team providing pharmacy, clinical, and regulatory expertise to group insurance clients and internal teams. The successful candidate must be a strong creative and an analytical thinker with strong documentation and planning skills.


This position will provide you with broad exposure to business leaders and members of the executive team. The candidate should thrive in a fast-paced environment, and is a detail-oriented, methodical, collaborator who loves working on creative solutions. Any experience with project management, reporting analytics, and in the health benefits industry or clinical setting is an asset. If you like working on a close team where your knowledge and experience are used and expanded, then read on as this is the job for you!


Responsibilities:

 

  • Gather and document business requirements
  • Actively participate in project team meetings and lead, when necessary
  • Organize and participate in regular internal meetings with various stakeholders
  • Implement operational or efficiency improvements to enhance current processes
  • Collaborate within and/or across internal business units to develop and execute on initiatives/projects
  • Lead or provide support on various projects
  • Gather and provide information to support internal teams and clients

 

Qualifications

 

Required Knowledge:

 

  • Knowledge of claim adjudication principals – Pharmacy Benefit Management experience is an asset
  • Ability to influence cross functional teams
  • Excellent interpersonal and communications skills
  • Experience analyzing and reporting on performance and utilization data
  • Strong delivery and creation of presentations to leaders
  • Clinical experience or ability to understand clinical concepts, is an asset
  • Understanding of drug legislation in Canada, is an asset

 

Required Skills & Abilities:

 

  • Highly developed personal planning and organisational skills: Negotiating, initiating, planning and organising activities simultaneously within a project as well as with multiple projects
  • Demonstrated ability to adapt quickly to change and provide change management guidance to others
  • Strong analytical problem identification, and problem solving skills
  • Strong customer and collaborative focus 
  • Capable and willing learner who proactively researches solutions to business challenges
  • Highly proficient in Excel, Visio, MS Access
  • Project management experience is an asset

 

Required Professional Designation/Certification:

 

  • Preferred BA designation
  • Completion of University Degree or related College Diploma

 

Required Experience:

 

  • 2-3 years in comparable role
  • Previous Pharmacy Benefit Management experience an asset

 

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.