Senior Channel Engagement Manager-Partner Solutions

Location: 

Toronto, ON, CA Calgary, AB, CA Toronto, ON, CA, M5J 2V5 Vancouver, BC, CA

Req ID:  48938
Jobs by Category:  Sales and Marketing
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular

Description

 

Create awesome experiences for our customers.

 

Our Team

 

The Marketing & Emerging Services team of TELUS Partner Solutions operates in a high-growth, fast-changing technological and business environment. At TELUS, we are excited about the numerous possibilities on how technology will make a difference to society. As a team, we are tasked to develop and deliver a carrier-grade digital communications platform with the reach and agility of SaaS. We fuel growth for TELUS by enabling the innovation and success of service providers and resellers across the globe.

 

Your Role

 

The Senior Channel Engagement Manager is the primary source of deal support for the TPS sales channel with respect to deal qualification, sales enablement, positioning, packaging pricing, and contracting of next generation wireline and wireless products and services.  You will act as a trusted advisor, contributing to the development of winning IoT and white label mobility solutions, while working to achieve total contract growth, revenue and profitability targets. 

Superior industry and competitive knowledge in the wireless telecom sector, a strong business acumen, well developed presentation and sales skills, a solid understanding of deal-based pricing, and familiarity with the B2B sales process are keys to success in this role. 

Qualifications

 

Responsibilities

 

  • Act as the first and primary contact for TPS’ direct sales and channel partners regarding opportunity specific questions for our wholesale communications offerings
  • Work closely with the sales team to identify and understand feature and commercial gaps; review gap resolutions with product marketing and liaise with sales.
  • Identify and fulfill needs for product training in the channels, including technical sales;
  • Provide regular feedback to product management on customer activity and issues to drive product enhancements and developments. 
  • Define funnel targets and monitor funnel health relative to quarterly TCG targets; work with Sales leadership to develop comprehensive plans to grow and accelerate the funnel
  • Seek to understand the market and competitive landscape, offerings, competitive positioning and review findings in discussions and decision making sessions with peers, sales and marketing. 
  • Work on large complex, high risk/profile deals and provide input on products and solutions to be presented to customers and partners
  • Engage and participate in account and opportunity reviews, operational reviews and sales planning
  • Provide input on solutions to be presented to customers and partners that help position TELUS' unique business value; collaborate with marketing to improve the effectiveness of lead generation and sales enablement programs
  • Collaborate at all levels in the organization and demonstrate ability to lead, manage and influence at the senior and executive levels. Influence sales on which service offerings and solutions to be presented to customers.
  • Collaborate with product management to develop pricing proposals; negotiate and authorize contract changes, and present customer proposals


Required Knowledge

  • Knowledge of the TELUS Premier Sales Organization sales management process or equivalent
  • Strong knowledge of the wireless telecommunications sector, ideally in the wholesale space, including IoT, messaging, and data monetization
  • Working understanding of the features & benefits of SIP trunking, toll-free and UC solutions
  • Detailed knowledge of relevant product contract terms & conditions
  • Solid business and financial acumen, proficient in use of cost models and pricing tools
  • Effective negotiation, facilitation, communication and presentation skills


Required Experience

  • 6+ years’ successful experience in sales and marketing within the ITC sector
  • Experience with the development and successful execution of sales and marketing plans
  • Demonstrated ability to support highly complex opportunities with multiple priorities
  • Product or Channel Marketing experience preferred
  • Bilingual (French and English) communications skills are an asset


Preferred Qualifications

  • Certification in sales methodologies (e.g. Challenger, SPIN, MEDDIC, BANT)
  • Knowledge of global telecommunications regulations and standards
  • Proficiency in data analysis and visualization tools

 

Salary Range:  $89,000-$133,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.