Senior Communications Manager (Executive Communications) - 14-month contract

Description

As part of TELUS’ Executive Communications team, you share our passion for:

• Developing and delivering exceptional communications that inform, engage and inspire
• Working in a highly collaborative and extremely fast-paced environment
• Contributing towards achieving the team’s collective goals

Position overview:

The Senior Communications Manager reports to the Manager of Executive Communications and provides strategic writing and communications support for TELUS’ President and CEO. A proven high performer with extensive experience, this professional delivers end-to-end communications plans and develops exceptional content that enables leaders and team members across the organization to deliver on TELUS’ business objectives. This role is a 14-month contract from June 2023 to August 2024.

Responsibilities:

• Develop best-in-class, timely and consistent internal and external communications that support the company’s business strategy and the needs of TELUS’ President and CEO, on both a proactive and reactive basis
• Lead communications best practices within the organization, demonstrating expert writing skills and a broad and deep understanding of the business
• Leverage resources and relationships, as well as strong research capabilities, to develop comprehensive communications regarding any business area within TELUS and the telecom industry
• Create communication strategies, tactics and metrics that inform and engage audiences, drive business priorities and elevate the TELUS brand 
• Collaborate effectively with other business units to provide communications, program and event support that align with business priorities and team member engagement objectives

Qualifications

Required knowledge and skills:

• Exceptional writing, editing, proof-reading, researching and storytelling skills
• Proven expertise in writing compelling speeches, strategic internal communications, captivating opinion editorial pieces, fulsome award submissions, meaningful media quotes and other communications
• Demonstrated ability to embrace ambiguity and make the best decision based on the information available in a fast-paced and fluid environment
• Technical ability to create and distribute digital communications using a variety of software programs
• Extraordinary client service and consultative approach to managing a demanding and sophisticated audience at the organization’s most senior levels and across all teams
• Exceptional project management and organizational skills, as well as the ability to prioritize effectively in order to balance competing interests
• Ability to understand, analyze and optimize complex business problems, issues and challenges
• Keen observer of the general business environment, industry trends, competitive and regulatory issues and current affairs as they may relate to TELUS
• Sound understanding of TELUS’ brand, social purpose, values and corporate priorities

Required experience:

• Minimum of five years’ experience in a senior communications manager role, writing speeches and communications for corporate executives
• Advanced working knowledge of Google Suite, Microsoft Office, Adobe Campaign and other digital technology products
• Bilingual in English and French (oral and written) is an asset

Required professional designation/certification:

• University Degree or equivalent experience
• Additional post-secondary education, an Accredited Public Relations or an Accredited Business Communicator designation are considered assets