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Senior Communications Manager (Executive Communications) - 14-month contract


Toronto, ON, CA Montreal, Quebec, CA Ottawa, ON, CA

Req ID:  32814
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Communications
Status:  Full Time
Schedule:  Temporary



As part of TELUS’ Executive Communications team, you share our passion for:


  • Developing and delivering exceptional communications that inform, engage and inspire
  • Working in a highly collaborative and extremely fast-paced environment
  • Contributing towards achieving the team’s collective goals


Position overview:


The Senior Communications Manager reports to the Manager of Executive Communications and provides strategic writing and communications support for TELUS’ President and CEO. A proven high performer with extensive experience, this professional delivers end-to-end communications plans and develops exceptional content that enables leaders and team members across the organization to deliver on TELUS’ business objectives. This role is a 14-month contract from June 2023 to August 2024.




  • Develop best-in-class, timely and consistent internal and external communications that support the company’s business strategy and the needs of TELUS’ President and CEO, on both a proactive and reactive basis
  • Lead communications best practices within the organization, demonstrating expert writing skills and a broad and deep understanding of the business
  • Leverage resources and relationships, as well as strong research capabilities, to develop comprehensive communications regarding any business area within TELUS and the telecom industry
  • Create communication strategies, tactics and metrics that inform and engage audiences, drive business priorities and elevate the TELUS brand 
  • Collaborate effectively with other business units to provide communications, program and event support that align with business priorities and team member engagement objectives




Required knowledge and skills:


  • Exceptional writing, editing, proof-reading, researching and storytelling skills
  • Proven expertise in writing compelling speeches, strategic internal communications, captivating opinion editorial pieces, fulsome award submissions, meaningful media quotes and other communications
  • Demonstrated ability to embrace ambiguity and make the best decision based on the information available in a fast-paced and fluid environment
  • Technical ability to create and distribute digital communications using a variety of software programs
  • Extraordinary client service and consultative approach to managing a demanding and sophisticated audience at the organization’s most senior levels and across all teams
  • Exceptional project management and organizational skills, as well as the ability to prioritize effectively in order to balance competing interests
  • Ability to understand, analyze and optimize complex business problems, issues and challenges
  • Keen observer of the general business environment, industry trends, competitive and regulatory issues and current affairs as they may relate to TELUS
  • Sound understanding of TELUS’ brand, social purpose, values and corporate priorities


Required experience:


  • Minimum of five years’ experience in a senior communications manager role, writing speeches and communications for corporate executives
  • Advanced working knowledge of Google Suite, Microsoft Office, Adobe Campaign and other digital technology products
  • Bilingual in English and French (oral and written) is an asset


Required professional designation/certification:


  • University Degree or equivalent experience
  • Additional post-secondary education, an Accredited Public Relations or an Accredited Business Communicator designation are considered assets


A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2021 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.