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Senior Design Specialist - New Service Introduction

Location: 

Toronto, ON, CA Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA Burnaby, BC, CA

Req ID:  51678
Jobs by Category:  Technology Solutions
Job Function:  Network & Engineering
Status:  Full Time
Schedule:  Regular

Join our team and what we'll accomplish together 

 

Join a highly skilled and forward-thinking engineering team that is driving TELUS’ wireless evolution. The New Service Introduction team leads the technical strategy behind bringing new technologies to market, from LTE and 5G to next-generation architectures ORAN, network automation, and AI-driven intelligence.

 

We are a diverse team of innovating engineers passionate about the customer experience, and building one of the most advanced wireless networks in the world. You will have a unique opportunity to directly influence technology introduction, shape early stage network behavior, and help deliver the award winning experiences our customers expect.

 

What you'll do 

 

As a Senior Design Specialist, you will play a key role across the technology introduction lifecycle, from vendor engagement and lab validation through field trials and production rollout.

 

  •  Lead the launch and introduction of LTE, 5G, and next gen RAN hardware, software, and features into the TELUS network.
  •  Apply a Reliability by Design mindset across planning, validation, deployment, and operational readiness phases.
  •  Translate technical LTE/5G concepts into clear business impacts and vice versa to support Go to Market alignment.
  •  Evaluate vendor roadmaps, clarify TELUS requirements, and influence product functionality and direction.
  •  Analyze early phase performance impacts of new technology trials to validate expected behavior and customer experience.
  •  Conduct targeted performance assessments during lab and field trials to ensure smooth transition into operational teams.
  •  Support field teams during new technology deployment, troubleshooting, and early rollout stages.
  •  Provide specialized technical guidance and expertise to engineering teams across the organization.
  •  Communicate technical decisions and their implications clearly to both technical and non-technical stakeholders.
  •  Drive automation initiatives to scale testing efficiency and improve technology readiness validation.
  •  Champion the adoption of AI/ML techniques to enhance technology validation, prediction, and readiness assessments.

What you bring

 

Technical Expertise

 

  •  7+ years of experience with LTE/5G RF design, optimization, and performance analysis.
  •  Strong understanding of next generation network evolution including small cells, AI/ML applications, network slicing, and cloud  native architectures.
  •  Familiarity with 3GPP specifications, RRM, air-interface protocols, and interoperability standards.
  •  Experience writing test plans, gathering requirements, and documenting technical findings.
  •  Ability to communicate complex technical topics in a clear, business relevant way.
  •  Strong stakeholder management skills, including proactive vendor engagement.
  •  Ability to provide specialized technical support across a wide range of wireless engineering challenges.
  •  Deep familiarity with wireless troubleshooting workflows and technology readiness assessment processes
  •  Bachelor Degree in Engineering, Telecommunications, or equivalent

 

Great-to-Haves

 

  •  Master’s degree in Telecommunications, Engineering, or a related discipline.
  •  Experience in AI, automation frameworks, and large language models (LLMs)

 

Location: Any major Canadian city

 
Salary Range:  $103,000-$155,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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