Senior Market Intelligence Manager

Location: 

Toronto, ON, CA, M5J 2V5

Req ID:  55281
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

Within the Integrated Marketing and Channel Performance business unit, the Sales Excellence team is a high-performing and high-visibility team that values diversity of thought and experience to stay connected with our customers and our business stakeholders. We embody our mandate to evolve our business into a Premier Sales Organization that is underpinned by actionable insights and performance, driven by a team of people who get excited about thinking and delivering differently.


Our team is immersed in the development, governance and management of strategic forecasting and planning for channels across the entire TELUS Consumer Solutions organization. Our mandate includes budget setting and forecasting for both the wireless and wireline product portfolios, tracking and reporting on key financial and performance metrics, and supporting strategic programs with deep-dive insights . We also work closely with our Executive leadership team by communicating performance across various governance forums.


Come join our team if you have a passion for data, the curiosity to explore, the courage to innovate, the wherewithal to embrace change and the penchant to embody spirited teamwork to support stakeholders across a wide variety of teams.


Here’s the impact you’ll make and what we’ll accomplish together


As Senior Market Intelligence Manager, you will have the opportunity to shape and influence our organizational performance across our sales channels by leveraging your strong analytical background, collaboration skills, and business acumen. You would be collaborating closely with Channels, Strategy & Planning, Marketing, and Finance teams in an extremely high-visibility capacity and would play a critical part in helping us keep our senior leadership informed about our business performance.


Here’s how

  • Own and manage KPIs, analyze data, find root causes, forecast performance, create reports and insights, present findings with leadership, make recommendations, explain the story behind the data and influence decisions
  • Drive analyses across teams and business units working closely with leadership teams 
  • Translate business questions and requirements into data analyses, while generating insights to support strategic initiatives
  • Transform our reporting, processes, and overall approach to channel performance
  • Effectively communicate with executive leadership and stakeholders providing them with regular updates on our business performance

 

Qualifications

You’re the missing piece of the puzzle

  • You have 5+ years of experience in Strategy, Finance or Marketing
  • You have experience answering business questions with data
  • You have very strong analytical skills and a passion for metrics and numbers 
  • You love digging into quantitative and qualitative data
  • You have technical expertise in SQL, GCP, Looker, and/or Tableau
  • You have a bachelor's degree in Business, Finance, Engineering, Statistics, Computer Science or related field


Note: This is an individual contributor role, with the opportunity to lead, direct and manage team members for specific projects. 


Great to haves

  • Prior telecommunications experience
  • Prior experience supporting sales and sales functions
Salary Range:  $86,000-$136,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.