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Senior Marketing Communications Manager

Location: 

Toronto, ON, CA Montréal, QC, CA Edmonton, AB, CA Calgary, AB, CA Vancouver, BC, CA

Req ID:  49160
Jobs by Category:  Health
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular

Description

 

Ready to Shape the Future of Canadian Healthcare Through Strategic Brand Storytelling and Marketing Excellence at TELUS Health?

 

At TELUS Health, we’re reimagining how health services are delivered—helping Canadians live healthier, longer lives. We're looking for a strategic, detail-oriented and creative Senior Marketing Communications Manager to join our Marketing team.

 

If you thrive in a fast-paced, collaborative environment, are passionate about storytelling through brand and content, and have a talent for managing complex projects across multiple stakeholders, this opportunity is for you.

 

You’ll collaborate closely with GTM and Product teams to ensure consistent messaging and execution across go-to-market moments. You’ll also write, review, and help activate content that represents TELUS Health’s voice and purpose. If you love brand building, content creation, and rolling up your sleeves to make things happen—this role is for you

 

 

What you’ll do

 

  • Lead brand development initiatives, ensuring strategic alignment across campaigns, digital content, and product marketing
  • Craft compelling, brand-aligned messaging across multiple platforms, including web, advertising, video, email, internal and external communications, and product collateral
  • Manage multiple brand and content projects simultaneously while balancing priorities, meeting deadlines, and staying on budget
  • Develop product naming, positioning, and value propositions that align with brand strategy and resonate with target audiences
  • Partner with cross-functional stakeholders, including Product, Sales, Marketing, Legal and Medical teams to create and execute integrated brand campaigns and GTM initiatives that drive business growth while protecting TELUS Health’s brand
  • Own and evolve the TELUS Health Care Centres language guidelines, ensuring consistency across all customer and employee-facing touchpoints
  • Review marketing content for accuracy, clarity, and adherence to TELUS Health’s brand identity
  • Collaborate with designers, agencies, and production teams to bring brand campaigns to life
  • Provide brand and messaging input for internal presentations, GTM strategies, and new service launches
  • Conduct regular brand audits and provide actionable insights to continuously improve brand execution

 

 

Qualifications

 

What you bring

 

  • University degree or diploma in Marketing, Communications, Journalism, or Business
  • 7 years of experience in brand management, product marketing, content strategy, or integrated marketing communications
  • Previous experience at a creative agency or in-house marketing team is preferred
  • Experience in healthcare or regulated industries is an asset
  • Exceptional copywriting and editorial skills
  • Strategic thinker who can turn business goals into brand action
  • Strong project management, interpersonal and stakeholder management skills
  • Detail-oriented with a strong visual and written brand sensibility
  • Comfortable managing competing priorities and working under tight deadlines
  • Fluent in English; French bilingualism is a strong asset

 

Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.

#LI-Remote

 
Salary Range:  $90,000-$134,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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