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Senior Performance Analyst - Data & Analytics


Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Vancouver, British Columbia, CA

Req ID:  29476
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular



Join Our Team


We are the Business Intelligence team, an integral part of the TELUS Business Marketing organization. We are a dynamic, entrepreneurial, and engaged team driven to rapidly respond and adapt to the changing needs of Canadian business customers including Small, Medium and Large segments. We have mandate to build agile solutions for our stakeholders to drive multiple campaigns to support rapidly changing environment and find new solutions to reach out to our Customers.


If you have passion for growth, learning, data, analytics and enjoy fast pace environment, come join our team to make a meaningful impact to support stakeholders across variety of teams to achieve bottom-line success.


Here’s the impact you’ll make and what we’ll accomplish together


  • As a Senior Analyst, you will spearhead, multiple programs & campaigns and be hands on to build new solutions
  • You will work closely with marketing, base management, data science and BI team to build a solution which will have direct impact on marketing sales target and P&L
  • You will work closely with martech team to implement new technologies and build strong foundation with appropriate solutions which will redefine how TELUS interacts with its customers

Here’s how 


  • You will develop new analytical solutions to provide timely insights to the business
  • You will assemble multiple data sources across various databases to build foundational campaign data
  • You will build automated solutions to create standardized datasets to increase efficiency for campaign execution
  • You will implement business intelligence rules, optimize data processes and perform data quality audits
  • Collaborate with business stakeholders, manage relationships and lead data enablement programs
  • Effectively communicate with leadership and stakeholders providing them with regular updates on programs and new solutions
  • Coach and mentor junior team members by promoting creative thinking and fostering an inclusive and supportive work environment





What you bring 


  • You have experience spearheading large scale projects, defining business outcomes, managing stakeholder expectations, and partnering with multiple team members
  • You can manage ambiguity and change with a learning and growth mindset
  • You love digging into quantitative and qualitative data
  • You have advanced working SAS & SQL knowledge and experience working with relational databases, as well as working familiarity with a variety of databases
  • You have minimum 5+ years of experience in a similar role and/or related education with demonstrated performance


Great to haves 


  • Prior telecommunications or B2B marketing experience
  • Experience with salesforce is plus
  • Campaign experience



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.