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Senior Product Manager, Mobility Digital Sales Strategy

Location: 

Toronto, ON, CA, M5J 2V5

Req ID:  54402
Jobs by Category:  Operations
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular

Description

Join our team and what we'll accomplish together

Join the Mobility Digital Sales Strategy team at TELUS, where we're on a mission to reimagine and grow Digital and omnichannel experiences. We're focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement. Through our customer-centric approach, we aim to optimize investment and improve our customer’s ability to seamlessly interact across all of our touchpoints. 


As part of the Consumer Channels organization, our team is guided by a vision of market leadership and unlocking the potential of our communities, customers, and team members. If you're passionate about digital innovation, digital sales strategy and customer experience, we'd love to have you join our team!
Our team and what we’ll accomplish together

Joining the Mobility Digital Sales Strategy team, you will be category manager of Mobility Activations on TELUS.com. You will join a team delivering exceptional results across the TELUS Mobility portfolio, through a focus on driving eCommerce sales growth, accelerating digital and omnichannel adoption, and supercharging channel profitability. You will report to the Manager, Mobility Digital Sales Strategy, joining a team of 6, and be the primary digital contact and lead for above-the-line activation marketing, pricing, products and more, tasked with owning and growing your category. 


Here’s how

  • Channel Growth Strategy: Drive the overall TELUS Mobility Digital strategy, including development of omni-channel capabilities, retargeting and prospecting. Raise the bar in key sales windows, while seeking continuous improvement through a test and learn mentality
  • Performance Ownership: Own Digital Mobility performance including funnel conversion, activations, orders, and channel profitability. Develop and report on key analytics and metrics fueling strategic recommendations. 
  • Stakeholder Management: Serve as the primary contact across the organization for Mobility Digital Sales Strategy, fostering relationships with a wide array of internal stakeholders.
  • Strategic GTM Planning: Develop and execute complex strategic plans with cross-functional teams, translating your strategy into actionable deliverables.
  • Customer Journey Enhancements: Design and advocate for new eCommerce capabilities and journey enhancements with the Digital Product team.

Qualifications

What you bring
 

  • 5+ years of relevant experience, preferably in a digital sales and strategy environment.
  • Experience with Jira, Adobe Analytics, Tableau, Google Suite and Figma are assets
  • Proven track record in eCommerce sales strategy, digital transformation, or product management. 
  • Strong strategic thinker who is able to analyze complex data or scenarios, provide actionable insights, and communicate clearly and concisely to all levels of leadership.
  • Exceptional collaborator who is able to navigate complex organizational dynamics, and use influencing and negotiating skills to create desired outcomes. 
  • Strong organization and execution skills to excel in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
  • A proven category or product manager with a track record of thriving in ambiguity, loves to solve problems, and raises the bar in their role. 
  • Bachelor's degree or similar post-secondary degree, MBA is an asset

What we give back to you: 

  • A highly-engaged, dynamic and collaborative environment on a team that likes to have fun
  • Opportunities for personal development through training, networking and career development
  • An organization that actively supports you giving back to the community you live in
  • A place that embraces our core values: Spirited teamwork, Courage to innovate, Embrace change and Initiate opportunity, and a Passion for growth
  • Flexible work styles with the ability to work in and out of the office
Salary Range:  $86,000-$136,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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